CMMS Specialist

About Yondr

Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints.

About the Role

As the CMMS Specialist within the Operations department, you are responsible for ensuring that our teams have a reliable, accurate, and fully optimised system to support the entire operational lifecycle. You will manage and enhance the CMMS so it effectively supports all operational functions. In this role, you serve as the connection point between Operations, Engineering, and IT, ensuring the CMMS accurately reflects how the business runs and evolves. Your work helps the organisation maintain real‑time visibility into operational performance, streamline workflows, enable better decision making, and strengthen the overall reliability of our critical environments.

Main Responsibilities

• Administer, configure, and maintain the CMMS environment and software.
• Ensure the system meets all reporting requirements for data hall customer leases for data contained within the CMMS.
• Ensure that proper standards and a governance framework are in place to support, at a minimum, inventory management, maintenance management, corrective maintenance, work permitting, incident reporting, system administration, reporting, and data management.
• Ensure system is configured for all modules previously listed.
• Ensure the CMMS maintains compliance with internal policies, data retention rules, and regulatory requirements.
• Ensure data in the CMMS is maintained for all operational areas including incidents, assets, inventory, tools, safety gear, maintenance records.
• Ensure that appropriate training material is created and rolled out to system users.
• Conduct routine communication for updates, changes, new site CMMS implementations, and overall system status to applicable stakeholders.
• Coordinate with IT personnel for setting up and maintaining proper SSO processes for CMMS.
• Coordinate with program owners, as necessary, for integrations from or to CMMS via APIs.
• Provide ongoing support to end users including troubleshooting, guidance, and resolution of system issues.
• Manage relationship with CMMS vendor, including updates, escalations, and feature requests.
• Conduct all CMMS system changes in accordance with established change management plans.
• Maintain audit‑ready documentation for CMMS changes, data corrections, and system configurations.
• Regularly audit data to ensure consistency, quality, and standardization.
• Research, recommend, and implement changes to the system to drive efficiencies within operations.
• Review workflows in the system regularly to ensure they align with operational needs, compliance requirements, and industry best practices.
• Identify and resolve data gaps or inaccuracies before they impact reporting or operations.
• Build dashboards and custom reports to support operations, leadership reviews, workflow trends, reliability issues, and SLA tracking.
• Manage user roles, permissions, and access groups for least privilege principles.
• Conduct periodic reviews of user access to ensure compliance and prevent unauthorized use.
• Maintain backups of system data with supporting procedures and documentation.

Qualifications and experience

• A bachelor’s degree in engineering, information systems, or similar; relevant experience preferred.
• 3–5 years’ relevant experience in CMMS administration and setup.
• Good knowledge of standard practices in facility management and operations.
• Knowledge of change management processes, version control, and configuration updates.
• Experience with mobilisation and implementation of CMMS or similar applications.
• Good understanding of the daily (operational) business of critical environments.
• Experience in project management functions, excellent communication, and collaboration.

Skills and Experience

• Excellent interpersonal and communication skills.
• Broad experience in critical environments, data centres or smart buildings.
• Good problem‑solving and analytical skills.
• Ability to multitask and thrive in a fast‑paced regional and global business.
• Strong capability to understand data relationships and visualize them effectively.

Person specification

• Passionate about what you do and committed to excellence.
• Detail oriented and diligent.
• Entrepreneurial by nature with a strong sense of ownership.
• Decision maker.
• Results‑oriented and prepared to take ownership of outcomes.
• Support the success of other people and their businesses above your own success.
• Excellent external radar so that they pick up on trends.
• Proactive, diligent, able and willing to think ahead.
• Ability to understand the wider picture whilst devoting attention to detail.

At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process. Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.