At a Glance
- Tasks: Drive partner success and growth through data-driven insights and proactive engagement.
- Company: Join Yonder, a forward-thinking VC-backed company revolutionising financial services.
- Benefits: Competitive salary, stock options, generous holidays, and private healthcare.
- Other info: Enjoy team events, learning allowances, and a vibrant workplace culture.
- Why this job: Be part of a mission to transform the finance industry and create meaningful partnerships.
- Qualifications: Experience in account management or partner success with a passion for data.
The predicted salary is between 51397 - 67881 € per year.
About Yonder
Yonder is a VC backed business building the financial membership of the future. Starting with a credit card that has fun and experiences at its core, we are the antithesis to the traditional corporate credit card. While tech is revolutionising the finance industry, credit is still stuck in the Stone Age. We want to create a world where financial services are fair and conscious, and the stress of debt is eliminated for everyone.
Role Overview
We are looking for a Partner Success Manager to own performance and growth of our partner book. This is not a traditional account management job; you need sharp commercial judgement, the appetite to upsell, and the ability to build systems to measure health scoring. You will work closely with data, partners, and product to proactively spot signals that a partner is underperforming and to take action.
Responsibilities
- Monitor partners and intervene proactively to improve total spend through offer structure and placement strategy.
- Own renewals, rebooking and upsell conversations; transform a one‑campaign partner into a long‑term relationship.
- Segment the partner book by engagement level so effort is focused where it drives the most return.
- Onboard new partners quickly to drive real member engagement from day one.
- Build case studies that provide proof points for sales conversion and help win more of the right partners.
Qualifications and Skills
- Experience in account management, partner success or a similar relationship‑driven commercial role.
- Data‑literate and commercially curious; comfortable reading performance data and forming actionable insights.
- Understanding of the hospitality or dining space (or genuine excitement to learn about it).
- Obsessed with partner outcomes; advocates internally, pushes back when needed, and works to keep partners engaged.
- Thrives with ownership and autonomy; helps define how this function works without a playbook.
Preferred
- Background in F&B and knowledge of restaurants and venues marketing, footfall and loyalty.
Benefits
- £51,397 - £67,881 annual salary depending on experience.
- £27,215 - £39,578 stock options.
- 35 holidays (27 days annual leave + 8 days public leave).
- Team‑building offsites twice per year.
- Private healthcare with Bupa.
- Up to 12 weeks enhanced parental leave after 1 year.
- Learning & training allowance of £750 per year.
- Regular team breakfasts and lunches.
- Regular team events (Mini‑golf, Escape Room, Cocktail making).
- Cycle‑to‑work scheme.
- Fresh pour‑over coffee.
EEO Statement
We know that diverse teams build better products. If you’re from an under‑represented community, we especially welcome you to apply.
Partner Success Manager employer: Yonder
Yonder is an innovative employer that champions a dynamic and inclusive work culture, where creativity and collaboration thrive. As a Partner Success Manager, you will enjoy generous benefits including competitive salary, stock options, and extensive holiday leave, alongside opportunities for personal growth through training allowances and engaging team events. Located in a forward-thinking environment, Yonder is dedicated to transforming financial services, making it an exciting place for those passionate about meaningful change in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Success Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Yonder. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! Prepare a mini-presentation or case study that highlights your experience in partner success and how you can drive growth. This will set you apart during interviews.
✨Tip Number 3
Be proactive! If you spot any potential partners or opportunities that align with Yonder's vision, mention them during your interview. It shows you're already thinking about the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Yonder team.
We think you need these skills to ace Partner Success Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role and the company shine through. We want to see that you’re genuinely excited about transforming the financial services landscape and how you can contribute to our mission.
Tailor Your Experience:Make sure to highlight your relevant experience in account management or partner success. We’re looking for someone who can demonstrate their commercial judgement and data literacy, so don’t be shy about showcasing those skills!
Be Data-Driven:Since this role involves working closely with performance data, it’s a good idea to mention any specific examples where you’ve used data to drive decisions or improve outcomes. Show us how you can turn numbers into actionable insights!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Yonder
✨Know Your Partners
Before the interview, dive deep into Yonder's partner ecosystem. Understand their current partners and how they engage with them. This will help you demonstrate your knowledge of the hospitality space and show that you're genuinely excited about building long-term relationships.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data in previous roles to drive partner success. Bring examples of how you've monitored performance metrics and turned insights into actionable strategies. This will highlight your data literacy and commercial curiosity, which are key for this role.
✨Demonstrate Proactive Problem-Solving
Think of scenarios where you've identified underperformance in a partner or account and taken steps to rectify it. Share specific examples that showcase your ability to intervene proactively and improve outcomes, aligning with Yonder's goal of enhancing partner engagement.
✨Emphasise Your Ownership Mindset
Yonder is looking for someone who thrives on autonomy. Be ready to discuss how you've taken ownership in past roles, especially in undefined situations. Highlight your ability to create systems and processes that drive results, showing that you can define how the Partner Success Manager function works.
