Yonder, a Cardiff-based fintech startup, is hiring a member support agent to help customers across calls, chat and email with a friendly, right-first-time approach. You’ll review guides, contribute to KPIs and join regular knowledge-sharing sessions as the product grows.
Initially office-based 3 days a week with a move to hybrid working after training. The role offers a starting salary of £26,869–£28,259, stock options, 35 holidays, private healthcare and learning allowance.
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Member Experience Advocate in Cardiff employer: Yonder
At Yonder, we pride ourselves on being an innovative and values-driven employer, offering a dynamic work environment in the heart of London or Cardiff. With a strong focus on employee growth, we provide generous benefits including a competitive salary, extensive holiday allowance, and a dedicated learning budget, all while fostering a collaborative culture that encourages creativity and experimentation. Join us to be part of a forward-thinking team that is reshaping the financial landscape and making banking enjoyable for our members.
