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- Tasks: Support members through financial challenges and create tailored repayment plans.
- Company: Dynamic financial services company with a new Cardiff Operations hub.
- Benefits: Competitive pay, supportive environment, and great teamwork.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in financial services and strong communication skills.
- Other info: Focus on continuous improvement and career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
A financial services company is seeking a Collections/Payment Support Associate to join their new Cardiff Operations hub. The role involves assisting members through financial difficulties by providing empathetic support and creating personalized repayment plans.
Ideal candidates should have a background in financial services and excellent communication skills. This position offers a supportive work environment with a focus on teamwork and continuous improvement, as well as competitive compensation and benefits.
Cardiff Collections & Payment Support Associate employer: Yonder
Contact Detail:
Yonder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cardiff Collections & Payment Support Associate
✨Tip Number 1
Network like a pro! Reach out to people in the financial services industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to collections and payment support. Think about how you can showcase your empathy and communication skills, as these are key for the role.
✨Tip Number 3
Show your passion for helping others! During interviews, share stories that highlight your experience in supporting customers through financial difficulties. This will resonate well with the hiring team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Cardiff Collections & Payment Support Associate
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to empathise with customers. We want to see how you can connect with people facing financial difficulties and how you can provide the support they need.
Tailor Your Experience: Don’t just list your previous jobs; explain how your background in financial services makes you a great fit for this role. We’re looking for specific examples that showcase your communication skills and problem-solving abilities.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’d be a great addition to our team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Yonder
✨Know Your Financial Stuff
Make sure you brush up on your knowledge of financial services before the interview. Understand common repayment plans and how to assist customers in financial difficulties. This will show that you're not just a good communicator, but also knowledgeable about the industry.
✨Empathy is Key
Since the role involves providing empathetic support, think of examples from your past experiences where you've helped someone through a tough time. Be ready to discuss how you approached those situations and what the outcomes were. This will demonstrate your ability to connect with clients on a personal level.
✨Team Player Mindset
The company values teamwork, so be prepared to talk about your experiences working in teams. Share specific examples of how you contributed to team success and how you handle conflicts or challenges within a group. This will highlight your collaborative spirit.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's approach to continuous improvement or how they support their employees' growth. This shows your genuine interest in the role and the company culture, making you stand out as a candidate.
