Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support members facing financial challenges and manage payment plans with empathy.
- Company: Dynamic financial technology company based in Cardiff.
- Benefits: Competitive salary, stock options, private healthcare, and a learning allowance.
- Why this job: Make a real difference in people's lives while developing your skills in finance.
- Qualifications: Empathetic communication skills and experience in financial services.
- Other info: Thriving environment with opportunities for personal and professional growth.
The predicted salary is between 26869 - 29648 £ per year.
A financial technology company in Cardiff seeks a Collections/Payment Support Associate. You will provide assistance to members experiencing financial difficulties, manage payment plans, and ensure high-quality support in every interaction.
Ideal candidates are empathetic communicators with a background in financial services, who thrive in dynamic environments.
This role offers a salary of £26,869 - £29,648 along with stock options and comprehensive benefits including private healthcare and a learning allowance.
Empathetic Collections & Payment Support Associate in Cardiff employer: Yonder Global Group
Contact Detail:
Yonder Global Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Empathetic Collections & Payment Support Associate in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to collections and payment support. Think about how you can showcase your empathetic communication skills and your ability to handle dynamic situations effectively.
✨Tip Number 3
Don’t forget to research the company culture! Understanding the values of the financial technology company in Cardiff will help you tailor your responses and show that you’re a great fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Empathetic Collections & Payment Support Associate in Cardiff
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathetic communication skills. We want to see how you connect with others, especially in challenging financial situations.
Tailor Your Experience: Don’t just list your previous jobs; explain how your background in financial services makes you a great fit for this role. We love seeing candidates who can relate their experiences directly to what we do.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’re the right person for the job.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Yonder Global Group
✨Show Your Empathy
As an Empathetic Collections & Payment Support Associate, it's crucial to demonstrate your ability to connect with people. Prepare examples from your past experiences where you successfully helped someone through a financial difficulty. This will show the interviewers that you genuinely care about providing support.
✨Know the Financial Landscape
Brush up on your knowledge of financial services and payment plans. Familiarise yourself with common challenges customers face and how to address them. This will not only boost your confidence but also impress the interviewers with your industry knowledge.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says before responding. This shows that you value their input and are ready to engage in meaningful conversations, which is key for this role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the company culture, team dynamics, or how they measure success in this role. This demonstrates your interest in the position and helps you assess if it’s the right fit for you.
