At a Glance
- Tasks: Support office environments, conduct safety checks, and manage maintenance requests.
- Company: Join Hedyn, a vibrant housing association making a difference in Wales.
- Benefits: Flexible working, strong annual leave, pension, and career development opportunities.
- Other info: Dynamic role with the chance to make a real impact during an exciting transition.
- Why this job: Be part of a team creating connected communities and enhancing workplace experiences.
- Qualifications: 1-2 years in facilities or office operations, strong organisational skills, and a driving licence.
The predicted salary is between 24000 - 36000 £ per year.
We are delighted to be recruiting for Hedyn, one of the largest housing associations in Wales, to recruit a Workplace Support Assistant. Formed through the merger of Melin Homes and Newport City Homes, Hedyn is a vibrant, newly created organisation with an ambitious vision: Creating connected communities where everyone can live well.
The Opportunity
This is a 3-month fixed-term contract supporting Hedyn's Workplace Experience team during a period of increased demand and organisational transition. You'll play a vital role in ensuring their office environments remain safe, well-managed, operationally efficient and welcoming for colleagues and visitors. This is a hands-on, varied role suited to someone proactive, organised and adaptable.
Key Responsibilities
- Conducting fire safety checks across multiple sites
- Managing office repair enquiries and coordinating maintenance jobs
- Supporting equipment and stock management (including DSE items and first aid supplies)
- Producing weekly office usage reports
- Maintaining workplace systems (sign-in app updates, desk booking enquiries)
- Liaising with contractors and suppliers
- Providing reception cover (mail handling, deliveries, parking coordination)
You’ll work closely with internal teams including Safety & Health, Property & Place, Communications, and the People Team, as well as external contractors and service providers.
About You
We’re looking for someone who brings:
- 1-2 years’ experience in facilities, workplace support or office operations
- Strong organisational and coordination skills
- Confident communicator with solid interpersonal skills
- Able to work independently across different locations
- Full UK driving licence and access to a vehicle
Why Join Hedyn?
As a newly formed organisation, they are shaping a reward and benefits offer that reflects the importance they place on their people, building on strong annual leave, pension provision, flexible working, wellbeing support and career development opportunities.
Interested? If you’re proactive, organised, and ready to contribute to a growing organisation making a real difference across Wales, we’d love to hear from you. Please submit your CV to Hannah Welfoot at Yolk Recruitment.
Workplace Support Assistant employer: Yolk Recruitment
Hedyn is an excellent employer that prioritises the well-being and development of its employees, offering a supportive work culture and flexible working arrangements. As a newly formed housing association in Wales, Hedyn provides unique opportunities for career growth and professional development while fostering a collaborative environment where every team member can contribute to creating connected communities. With strong benefits including generous annual leave and pension provisions, joining Hedyn means being part of a dynamic organisation dedicated to making a positive impact across Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Support Assistant
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Hedyn. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by researching Hedyn's values and recent projects. Show us you’re not just another candidate; demonstrate how your skills align with their mission of creating connected communities.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you’ll come across as a confident communicator.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the role.
We think you need these skills to ace Workplace Support Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant experience in facilities or workplace support to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Workplace Support Assistant role. Share specific examples of how you've been proactive and adaptable in previous roles – we love a good story!
Show Off Your Communication Skills:Since this role involves liaising with various teams and contractors, make sure your written application showcases your confident communication style. Keep it clear, concise, and friendly – just like we do at StudySmarter!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Yolk Recruitment
✨Know the Organisation
Before your interview, take some time to research Hedyn and its mission. Understanding their vision of creating connected communities will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Highlight Relevant Experience
Make sure to emphasise your 1-2 years of experience in facilities or workplace support. Prepare specific examples of how you've successfully managed office operations or coordinated maintenance jobs in the past, as this will demonstrate your capability for the role.
✨Show Your Organisational Skills
Since the role requires strong organisational skills, be ready to discuss how you prioritise tasks and manage multiple responsibilities. You could even share a time when you had to juggle various duties and how you ensured everything ran smoothly.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the team dynamics within the Workplace Experience team or how they measure success in this role. It shows you're engaged and thinking about how you can contribute.
