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For Companies At a Glance
- Tasks: Lead a finance team, improve income processes, and ensure compliance.
- Company: Join one of Wales' largest housing organisations during an exciting transformation.
- Benefits: Enjoy 25-30 days leave, hybrid work, and a generous pension scheme.
- Other info: Great career development opportunities and wellbeing support available.
- Why this job: Make a real difference in communities while shaping finance operations.
- Qualifications: Experience in finance, team leadership, and strong reconciliation skills required.
Yolk Recruitment are proud to be supporting one of the largest housing organisations in Wales as they look to appoint a Service Charge Team Lead to join their growing Finance Operations function. You'll be joining a forward-thinking organisation during a period of transformation, offering genuine scope to shape processes, improve systems, and contribute to a finance function that supports vital community services.
This is an excellent opportunity for an experienced finance professional with a strong background in rent and service charge income, reconciliations, and team leadership, to take ownership of a vital income function within a large and evolving organisation that is making a real difference across its communities.
The Opportunity
Reporting into the Head of Finance Operations, you will lead a team of Finance Officers, overseeing the delivery and continuous improvement of key income processes including:
- Rent and service charge processing
- Banking operations, BACS and Direct Debits
- Income allocation and suspense account management
- Rent ledger integrity and balance sheet reconciliations
- Arrears reporting and bad debt provision monitoring
- Audit preparation and regulatory compliance
- Systems improvement and digital transformation initiatives
You'll act as a key point of contact across the organisation, working closely with departments such as Housing, IT, Audit and Procurement, ensuring income processes remain accurate, efficient and aligned to best practice.
What we're looking for
This role will suit someone who can combine operational finance expertise with confident people leadership. You'll ideally have:
- Strong experience in a finance role within housing, local government or a similar sector
- Proven experience managing rent and service charge income
- Excellent reconciliation skills and knowledge of income controls
- Experience overseeing banking operations and financial processes
- Strong stakeholder engagement skills, including audit exposure
- Strong Excel and finance system capability
- Proven ability to lead and manage a diverse team, encouraging constructive challenge
- Ability to navigate and lead through change, with a broad understanding of Finance
Benefits
- 25 days annual leave, rising to 30 days based on service, plus bank holidays
- Generous pension scheme
- Hybrid working
- Employee recognition scheme
- Wellbeing Support
- Career development and opportunities for professional memberships
- Health Cash Plan
To Apply
Please submit your up-to-date CV demonstrating how you meet the criteria above. For a confidential discussion, please contact Hannah Welfoot at Yolk Recruitment.
Closing date: Monday, 23:59 on 25th May 2026
Service Charge and Finance Team Lead in Newport employer: Yolk Recruitment
Contact Detail:
Yolk Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charge and Finance Team Lead in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those in housing or local government. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the organisation's recent projects and challenges. This shows you're genuinely interested and ready to contribute to their transformation journey. Plus, it gives you great talking points!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've led teams through change or improved processes. We want to see how you can make a real difference in their finance function.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Service Charge and Finance Team Lead in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Charge and Finance Team Lead role. Highlight your experience in finance, especially around rent and service charge income, and showcase your leadership skills. We want to see how you can contribute to our finance function!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved in your previous roles. Use numbers and examples to demonstrate your impact, like improvements in processes or successful team leadership. This will help us see the value you can bring to our organisation.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your key skills and experiences stand out. We appreciate straightforward communication, so make it easy for us to see why you're a great fit!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Yolk Recruitment
✨Know Your Numbers
Make sure you brush up on your finance knowledge, especially around rent and service charge income. Be ready to discuss specific examples of reconciliations you've managed and how you've improved financial processes in previous roles.
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading teams. Think of instances where you encouraged constructive feedback or navigated through change. Highlight how you’ve motivated your team to achieve their goals and improve performance.
✨Engage with Stakeholders
Since this role involves working closely with various departments, be prepared to discuss how you've successfully engaged with stakeholders in the past. Share examples of how you’ve collaborated with IT, Audit, or Procurement to enhance financial operations.
✨Demonstrate Adaptability
This organisation is undergoing transformation, so it’s crucial to show that you can adapt to change. Prepare stories that illustrate your ability to lead through transitions and how you’ve implemented systems improvements or digital transformations in your previous roles.