At a Glance
- Tasks: Design and develop a Salesforce Experience Cloud hub to support vulnerable communities.
- Company: Join a meaningful charity making a real difference in people's lives.
- Benefits: Up to £60,000 salary, flexible working, 30 days holiday plus bank holidays.
- Other info: Diverse and inclusive workplace that values every individual.
- Why this job: Be part of an impactful project that helps those in need while growing your skills.
- Qualifications: Experience with Salesforce, strong project management skills, and a passion for social impact.
The Opportunity
Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable. We are helping them recruit a Salesforce Experience Cloud Web Lead who will be designing, developing and delivering a Salesforce Experience Cloud based information hub for an exciting new project.
What the Salesforce Experience Cloud Website Lead will be doing:
- You will be working with the Head of Data Systems and AI to scope and design an online site before working with the technical teams for build and release.
- Scope and design the Salesforce experience site - Consulting with target audiences and stakeholders to ensure it meets their requirements.
- Work with technical staff to build the platform and facilitate user testing with target audiences.
- Create training materials (guides, short videos) for both internal staff and external users to encourage adoption.
- Monitor site adoption, user behaviour, and engagement metrics to identify pain points and areas of success.
- Manage the backlog of feature requests, bugs, and Salesforce seasonal release updates.
What the successful Salesforce Experience Cloud Web Lead will bring to the team:
- You will have a strong understanding of Salesforce Experience Cloud in order to support the design and build, and strong project management skills in order to take the project from discovery to completion.
- Effective project management skills with the ability to prioritise and manage deadlines and work across multiple workstreams at the same time.
- Experience managing a database, website or online community via a Salesforce experience site.
- Salesforce Certified Administrator OR Salesforce Certified Experience Cloud Consultant certifications.
- Proficiency with Salesforce Flows, standard object architecture, sharing/visibility models, and Salesforce CMS.
- Basic knowledge of HTML/CSS for minor branding tweaks.
- Desirable = Knowledge of homelessness and/or supported housing.
Here's What You'll Get in Return:
- Salary of up to £60,000.
- Flexible working arrangements.
- Generous Holiday Allowances - 30 days PLUS bank holidays.
- Employee assistance and training programmes.
If you think this Salesforce Experience Cloud Web Lead opportunity is for you then please apply online.
Homelesness Workforce Hub Manager in London employer: Yolk Recruitment
Yolk Recruitment is an exceptional employer, particularly for those passionate about making a difference in the public sector and not-for-profit space. With a strong commitment to employee well-being, they offer flexible working arrangements, generous holiday allowances, and comprehensive training programmes, fostering a supportive and inclusive work culture. This role not only provides the opportunity to contribute to meaningful projects that support vulnerable communities but also encourages personal and professional growth within a diverse team.
StudySmarter Expert Advice🤫
We think this is how you could land Homelesness Workforce Hub Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its mission. Understand their values and how your skills align with their goals. This will help you stand out as a candidate who truly cares about the work they do.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on showcasing your experience with Salesforce and project management, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way in landing that dream job.
We think you need these skills to ace Homelesness Workforce Hub Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Salesforce Experience Cloud. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've worked on!
Showcase Your Project Management Skills:Since this role involves managing multiple workstreams, it’s crucial to demonstrate your project management abilities. Share specific examples of how you’ve successfully led projects from start to finish, especially in tech or community settings.
Highlight Your Technical Know-How:Don’t forget to mention your technical skills! If you’ve got experience with Salesforce Flows, HTML/CSS, or any other relevant tech, make it clear. We love seeing candidates who can bridge the gap between tech and user needs.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure you’re considered for this fantastic opportunity!
How to prepare for a job interview at Yolk Recruitment
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce Experience Cloud knowledge. Be ready to discuss how you've used it in past projects, especially in designing and managing online platforms. Familiarity with the specific features and functionalities will show that you're not just a user but someone who can lead and innovate.
✨Understand the Charity's Mission
Take some time to research the charity and its mission. Understanding their work with vulnerable populations will help you connect your skills to their needs. Be prepared to discuss how your experience aligns with their goals and how you can contribute to their mission.
✨Prepare for Project Management Questions
Since project management is key for this role, think of examples from your past where you successfully managed multiple workstreams. Be ready to explain your prioritisation strategies and how you handle deadlines. This will demonstrate your ability to keep projects on track.
✨Showcase Your Training Material Skills
As part of the role involves creating training materials, come prepared with examples of guides or videos you've created in the past. If possible, bring a portfolio or links to your work. This will highlight your ability to communicate complex information clearly and effectively.
