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For Companies At a Glance
- Tasks: Provide hands-on IT support and drive cloud migration projects.
- Company: Established professional services business with a focus on technology.
- Benefits: Competitive salary, referral scheme, and opportunities for growth.
- Other info: Dynamic role with a proactive team and exciting projects.
- Why this job: Work with the latest tech and take ownership of IT operations.
- Qualifications: Strong IT troubleshooting skills and experience with Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
A well-established professional services business is looking for an IT Support Engineer to support day-to-day technology operations across a multi-site environment. This is a hands-on role supporting users, hardware, software and infrastructure while helping drive the transition from on-premise to cloud-based systems.
What you'll be doing:
- Providing on-site and remote IT support
- Supporting Microsoft 365, SharePoint and user management
- Hardware and software setup for new starters
- Supporting cloud migration and infrastructure improvement projects
- Working with external MSP providers
- Maintaining IT security and GDPR compliance
- Asset management and technical documentation
What we're looking for:
- Strong IT troubleshooting background
- Experience with Microsoft 365, Entra and Intune
- Knowledge of cloud infrastructure and VOIP
- Strong communication and user support skills
- Organised and proactive mindset
Interested? If you're excited by the idea of working on the latest technologies and taking real ownership of an established IT estate get in touch.
IT Support Engineer employer: Yolk Recruitment
Contact Detail:
Yolk Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Microsoft 365 or cloud systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects where you've tackled IT support challenges, especially with cloud migration or user management. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Brush up on your troubleshooting skills and be ready to demonstrate them in real-time during interviews. You might get asked to solve a problem on the spot!
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, cloud infrastructure, and IT troubleshooting. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the role and how you can contribute to our team. We love seeing enthusiasm and a proactive mindset, so let that personality of yours come through!
Showcase Your Communication Skills: As an IT Support Engineer, strong communication is key. In your application, highlight any experiences where you've successfully supported users or worked with teams. We want to know how you can make tech easier for everyone!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Yolk Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your IT troubleshooting skills and get familiar with Microsoft 365, Entra, and Intune. Be ready to discuss specific scenarios where you've successfully resolved issues or improved systems, as this will show your hands-on experience.
✨Showcase Your Cloud Knowledge
Since the role involves cloud migration, it’s crucial to demonstrate your understanding of cloud infrastructure. Prepare to talk about any previous projects you've worked on that involved transitioning from on-premise to cloud-based systems, and be ready to share your insights on best practices.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice explaining technical concepts in simple terms, as you'll need to support users who may not be tech-savvy. Consider doing mock interviews with a friend to refine your ability to convey information clearly.
✨Be Organised and Proactive
Demonstrate your organised mindset by preparing questions about the company's IT operations and how you can contribute. Show enthusiasm for taking ownership of tasks and projects, and be ready to discuss how you manage your time and priorities effectively.