At a Glance
- Tasks: Lead and develop a dynamic Internal Sales team to enhance customer experience.
- Company: Join a reputable manufacturing organisation known for nurturing talent.
- Benefits: Competitive salary, annual bonus, and hybrid working after training.
- Other info: Great opportunities for career progression in a supportive environment.
- Why this job: Make a real impact by improving processes and delivering exceptional service.
- Qualifications: Experience in sales management and a passion for team development.
The predicted salary is between 36000 - 36000 £ per year.
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Saint Mellons Up to £36,000 per annum + annual bonus of up to 10% Permanent - 1 day hybrid per week after training.
Yolk Recruitment are supporting a leading manufacturing organisation with the recruitment of an experienced Internal Sales Manager to lead a team of three within their established Customer Experience department. You'll be joining a successful and growing manufacturing business with a strong reputation for developing its people and offering genuine opportunities for career progression.
Managing a team of three Internal Sales professionals, you'll take responsibility for overseeing customer quotations, order processing, team performance and service delivery, ensuring customer requirements are handled accurately and efficiently. Also working closely with External Sales, Procurement, Planning and Operations, you'll play an important role in improving internal processes, supporting key customer accounts and ensuring the team consistently delivers against customer expectations.
This is what you'll be doing:
- Leading, motivating and developing a team of three Internal Sales professionals, providing ongoing coaching, guidance and performance support.
- Setting clear team objectives, monitoring individual and departmental KPIs and identifying opportunities to improve performance and service delivery.
- Overseeing the preparation and processing of customer quotations, ensuring accuracy, competitive turnaround times and compliance with pricing and product guidelines.
- Managing the conversion of quotations into customer orders, ensuring accurate order processing and adherence to internal contract review procedures.
- Supporting the team with interpreting customer specifications, product requirements and pricing information to ensure quotations and orders are processed correctly.
- Overseeing the management of shared inboxes, customer enquiries and order priorities to maintain an efficient and responsive service.
- Working closely with Procurement, Planning and Operations teams to coordinate customer requirements, manufacturing lead times and delivery expectations.
- Monitoring team performance through regular KPI reporting, identifying trends and implementing improvements to accuracy, efficiency and customer satisfaction.
- Reviewing customer claims, complaints and internal non-conformances, identifying root causes and supporting corrective actions to prevent recurring issues.
- Supporting the effective coordination of key customer accounts and projects, ensuring clear ownership, communication and consistent service delivery.
- Identifying opportunities to streamline processes, improve internal communication and enhance overall customer experience.
Internal Sales Team Manager employer: Yolk Recruitment
Join a dynamic and rapidly expanding precision manufacturing company in Basildon, where your skills as a CNC Turner Setter Operator will be valued and nurtured. With a strong focus on employee growth, you will benefit from a supportive work culture that prioritises quality and innovation in the aerospace sector. Enjoy competitive pay, a streamlined interview process, and the opportunity to work with cutting-edge technology in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Team Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Team Manager at Yolk Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Yolk Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Team Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Team Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Yolk Recruitment:When writing your cover letter, make sure to tailor your message specifically for Yolk Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Yolk Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Yolk Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Yolk Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Yolk Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
