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- Tasks: Be the go-to person for residents, ensuring their wellbeing and coordinating property maintenance.
- Company: Join a supportive organisation dedicated to enhancing the lives of older people and those in need.
- Benefits: Enjoy 25 days annual leave, free parking, and flexible working options.
- Why this job: Make a real impact in your community while developing valuable skills in a dynamic environment.
- Qualifications: GCSEs or equivalent, experience in social housing, and strong communication skills required.
- Other info: Full driving licence needed; training and professional development opportunities available.
The predicted salary is between 29557 - 29557 £ per year.
Hub Coordinator
Contract Type: Permanent
Salary: £29,557 per annum + benefits
Hours: Full-time, 37 hours per week Mon – Fri
Location: Devon, Teignbridge (flexible & hybrid working)
DBS Check Required: Yes
Role Purpose:
As a Hub Coordinator, you will be the primary point of contact for residents, delivering a high-quality, person-centred service to support independent living in a safe, secure, and well-maintained environment. You will monitor the wellbeing of residents, coordinate property maintenance, respond to emergencies, and liaise with external agencies to achieve positive outcomes-making a real difference in the lives of older people and those with support needs.
Key Responsibilities:
- Build trusted relationships with residents through regular visits and welfare calls.
- Conduct needs and risk assessments for new tenants and manage property sign-ups.
- Respond promptly to emergency calls and provide assistance.
- Oversee maintenance and safety of communal areas, reporting issues as needed.
- Facilitate tenant inductions and support understanding of tenancy rights and responsibilities.
- Provide guidance on health, self-care, financial wellbeing, and signposting to external support.
- Lead on routine estate inspections, addressing tenancy breaches, antisocial behaviour, or environmental concerns.
- Support communal activities and encourage community engagement within schemes.
- Maintain accurate and confidential tenant records, including personal goal plans and safeguarding concerns.
- Deliver minor adaptations and demonstrate use of assistive equipment where necessary.
- Liaise with external agencies (e.g., Social Services, NHS, Local Authorities) to support tenants\’ individual needs.
- Support the management of alarm systems, pendant checks, and sub-account follow-up.
- Provide advice on policies such as transfers, mobility scooter applications, mutual exchanges, and benefit entitlements.
- Assist in continuous service review and improvement.
Person Specification:
Essential:
- Minimum GCSEs (or equivalent)
- Previous experience in social or supported housing.
- Knowledge of Housing Benefits and tenancy rights.
- Strong communication and organisational skills.
- IT literate with experience using Microsoft Office.
- Full, clean driving licence and access to a vehicle.
Desirable:
- Experience in health coaching or delivering person-centred support.
- Awareness of safeguarding, welfare reform, and tenancy enforcement.
Health & Safety Responsibilities:
- Ensure personal and tenant safety in line with health and safety legislation.
- Proactively report risks and take ownership of safe working practices.
Benefits:
- 25 days annual leave plus bank holidays
- Free on-site parking
- Agile and modern working environment
- Opportunities for professional development and ongoing training
For further information about this opportunity, please contact Hannah Welfoot on 07458163873
Hub Coordinator in Newton Abbot employer: Yolk Recruitment
Contact Detail:
Yolk Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Coordinator in Newton Abbot
✨Tip Number 1
Familiarise yourself with the local community in Newton Abbot. Understanding the demographics and specific needs of the residents can help you build rapport and trust, which is crucial for a Hub Coordinator.
✨Tip Number 2
Brush up on your knowledge of housing benefits and tenancy rights. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to supporting residents effectively.
✨Tip Number 3
Network with professionals in social or supported housing. Attend local events or join online forums to connect with others in the field, as they may provide valuable insights or even referrals for the role.
✨Tip Number 4
Prepare to discuss your experience in delivering person-centred support during the interview. Think of specific examples where you've made a positive impact on someone's wellbeing, as this aligns perfectly with the role's purpose.
We think you need these skills to ace Hub Coordinator in Newton Abbot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social or supported housing. Emphasise your communication and organisational skills, as well as any knowledge of Housing Benefits and tenancy rights.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting independent living. Mention specific examples of how you've built relationships with residents or handled emergency situations in the past.
Highlight Relevant Qualifications: If you have GCSEs or equivalent qualifications, ensure these are clearly listed. Also, mention any additional training or certifications related to health coaching or person-centred support.
Showcase Your IT Skills: Since the role requires IT literacy, include any relevant experience with Microsoft Office or other software. This will demonstrate your ability to maintain accurate tenant records and manage documentation effectively.
How to prepare for a job interview at Yolk Recruitment
✨Show Your People Skills
As a Hub Coordinator, you'll be working closely with residents. Make sure to highlight your experience in building relationships and providing person-centred support during the interview. Share specific examples of how you've successfully engaged with individuals in previous roles.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities, especially when managing property maintenance and tenant records. Be prepared to discuss how you prioritise tasks and keep track of multiple responsibilities. Consider mentioning any tools or methods you use to stay organised.
✨Familiarise Yourself with Relevant Legislation
Knowledge of housing benefits, tenancy rights, and health and safety legislation is crucial for this position. Brush up on these topics before your interview and be ready to discuss how they apply to the role. This will show that you're proactive and well-informed.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially in emergency situations. Think of scenarios where you've had to respond quickly or manage a crisis. Practising your responses can help you feel more confident and articulate during the interview.
