At a Glance
- Tasks: Support older residents in sheltered housing, ensuring their independence and safety.
- Company: Social housing provider dedicated to enhancing the lives of older individuals.
- Benefits: Competitive hourly rate, flexible hours, and a supportive work environment.
- Other info: Opportunity for career growth and a chance to work in a dynamic team.
- Why this job: Make a real difference in the lives of older residents while developing your skills.
- Qualifications: Experience with older people and strong communication skills are essential.
Location: Frome, Somerset
Hourly rate: £14.87 PAYE
Contract Type: 3 months (possibility of extension)
Hours: 28 hours per week (To be agreed with manager)
Overview
We are working with a social housing provider to recruit a passionate and knowledgeable Independent Living Advisor to support older residents within a sheltered housing environment. This role is focused on delivering high-quality tenancy support, promoting independence, and ensuring the safety and smooth day-to-day running of the scheme.
Role Purpose
The postholder will provide effective housing management and customer service to older residents, supporting them with tenancy-related matters, day-to-day queries, and low-level emergencies. The role also involves coordinating Domestic Technicians, overseeing service delivery standards, and ensuring compliance with health and safety requirements.
Key Responsibilities
- Build positive relationships with residents, delivering a warm, responsive, and customer-focused service
- Support prospective residents with viewings and assist new tenants in settling into their homes
- Provide guidance on tenancy agreements, rights, and responsibilities
- Conduct regular health & safety checks, inspections, and risk assessments across the scheme
- Monitor and manage contractor performance (e.g. cleaning, grounds maintenance, laundry services)
- Carry out health and safety checks including site inspections, risk assessments, communal areas and lifts
- Maintain accurate and up-to-date records, including resident and emergency contact information
- Respond to and report resident disputes or concerns
- Support referrals for aids, adaptations, and assistive technology to promote independence
- Respond appropriately to low-level emergencies and escalate where required
- Work collaboratively with internal teams to ensure seamless service delivery
- Coordinate and support Domestic Technicians in their daily duties and priorities
Essential Requirements
- Experience working with older people in a housing, care, or support setting
- Strong communication skills with the ability to adapt to individual needs
- Good administrative and numeracy skills
- Ability to work independently and collaboratively within a team
- Proficient in Microsoft Office
- Commitment to equality, diversity, and inclusion
Desirable Skills & Experience
- Knowledge of Housing Benefit
- Experience supporting individuals through bereavement or loss
- Understanding of housing management and support services
Additional Requirements
- Relevant professional or vocational qualification
- Full UK driving licence
- Willingness to work flexibly, including evenings and weekends
- Ability to work in a mobile capacity
For more information about the role, please contact Branwen Johns on (phone number removed) and email a copy of your CV.
Independent Living Advisor Frome employer: Yolk Recruitment
As an Independent Living Advisor in Frome, you will join a dedicated team within a supportive social housing provider that prioritises the well-being and independence of older residents. Our work culture fosters collaboration and respect, offering you opportunities for professional growth while making a meaningful impact in the community. With a commitment to equality and inclusion, we provide a warm and responsive environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Independent Living Advisor Frome
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Yolk Recruitment, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Independent Living Advisor Frome
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Yolk Recruitment. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Yolk Recruitment. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Yolk Recruitment
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Yolk Recruitment.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Independent Living Advisor Frome role at Yolk Recruitment, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Yolk Recruitment that you can think critically and act effectively under pressure.
