Yolk Recruitment Ltd in Cardiff is seeking an experienced Service Delivery Manager to own the performance of IT services across a multi-supplier environment. You will ensure SLAs are met, manage senior stakeholders, and drive continual improvement while keeping services resilient for a large distributed workforce.
The role focuses on governance, incident and change processes, service catalogue upkeep, and reporting on service performance; knowledge of ITIL4, ServiceNow, and Power BI is highly
Senior IT Service Delivery Lead | Multi-Supplier & 24/7 in Cardiff employer: Yolk Recruitment
Join a dynamic and rapidly expanding precision manufacturing company in Basildon, where your skills as a CNC Turner Setter Operator will be valued and nurtured. With a strong focus on employee growth, you will benefit from a supportive work culture that prioritises quality and innovation in the aerospace sector. Enjoy competitive pay, a streamlined interview process, and the opportunity to work with cutting-edge technology in a thriving industry.
