At a Glance
- Tasks: Be the go-to person for customer enquiries and support sales and marketing activities.
- Company: A family-run home improvement business with a strong reputation.
- Benefits: Competitive salary, 28 days holiday, and a dynamic work environment.
- Other info: Enjoy autonomy in a varied role with opportunities for personal growth.
- Why this job: Make a real impact on business growth while engaging with customers daily.
- Qualifications: Confident communicator with organisational skills; retail experience is a plus.
The predicted salary is between 30000 - 35000 £ per year.
We're supporting a well-established, family-run home improvement business with a hands-on Sales & Marketing Coordinator. The company has built a strong reputation for quality products, professional installations and excellent customer service.
This is a varied, customer-facing role where you'll sit right at the centre of the operation - helping drive enquiries, supporting the sales team, and taking ownership of day-to-day marketing activity. It would suit someone who enjoys being busy, dealing with people, and having a genuine impact on how a business grows.
What you'll be doing:
- Being the first point of contact in the showroom, welcoming visitors and handling enquiries
- Responding to customer queries across phone, email, WhatsApp and web leads
- Qualifying and progressing leads, ensuring opportunities are followed up properly
- Supporting the sales team with smaller value orders and general customer support
- Keeping the CRM and admin systems accurate and up to date
- Coordinating diaries and helping manage the flow of customer appointments
- Taking ownership of marketing activity
- Spotting opportunities to improve follow-up, enquiry conversion and customer engagement
What we're looking for:
- Confident communicator who enjoys dealing with customers face-to-face and over the phone
- Well organised, with the ability to juggle a varied workload
- Comfortable using social media and online platforms
- Background in retail, showroom, property, construction or home improvement would be useful, but not essential
What you will get in return:
- Monday to Friday, 8:00am - 4:00pm
- 1 in 3 Saturdays, 9:00am - 1:00pm
- 37.5 hours per week
- Fully office-based in Cardiff
- £30,000 - £35,000 salary depending on experience
- 28 days holiday including bank holidays
- Varied role with autonomy and scope to make it your own
- Opportunity to directly influence business growth in a visible, customer-facing position
Sales and Marketing Coordinator in Cardiff employer: Yolk Recruitment
Join a well-established, family-run home improvement business in Cardiff, where you will thrive in a dynamic Sales and Marketing Coordinator role. With a strong emphasis on quality products and exceptional customer service, the company fosters a supportive work culture that values employee contributions and offers opportunities for personal growth. Enjoy a varied workload, autonomy in your role, and the chance to make a tangible impact on the business's success while benefiting from competitive salary and generous holiday allowances.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Marketing Coordinator in Cardiff
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can directly impact sales and marketing efforts. Highlight your experience with customer engagement and how you can drive enquiries.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference.
We think you need these skills to ace Sales and Marketing Coordinator in Cardiff
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the company. A bit of flair can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Sales & Marketing Coordinator role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Yolk Recruitment
✨Know the Company Inside Out
Before your interview, do some homework on the company. Understand their products, services, and what makes them stand out in the home improvement industry. This will not only impress the interviewers but also help you tailor your responses to show how you can contribute to their success.
✨Showcase Your Communication Skills
As a Sales and Marketing Coordinator, strong communication is key. Prepare examples of how you've effectively dealt with customers in the past, whether face-to-face or over the phone. Practice articulating your thoughts clearly and confidently, as this will demonstrate your ability to engage with customers and support the sales team.
✨Demonstrate Your Organisational Skills
This role requires juggling multiple tasks, so be ready to discuss how you manage your time and stay organised. Bring up specific tools or methods you use to keep track of appointments and customer interactions, and be prepared to explain how you would maintain accurate CRM records.
✨Be Ready to Discuss Marketing Ideas
Since you'll be taking ownership of marketing activities, think about some creative ideas you could bring to the table. Whether it's social media strategies or ways to improve customer engagement, having a few suggestions ready will show your enthusiasm for the role and your proactive approach to driving business growth.
