At a Glance
- Tasks: Build strong client relationships and coordinate operational delivery in a fast-paced logistics environment.
- Company: Join a forward-thinking logistics business focused on sustainable fleet solutions and technology.
- Benefits: Enjoy a competitive salary, hybrid working, and career development opportunities.
- Other info: Collaborative culture with a focus on continuous improvement and customer satisfaction.
- Why this job: Be part of an innovative team driving growth in electric fleet and data-driven logistics.
- Qualifications: Experience in account management or customer service with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity within a forward-thinking logistics business. We're recruiting for a Key Account Executive to join a growing transport and logistics organization operating at the forefront of sustainable fleet solutions and technology-led operations. This is an excellent opportunity for someone who enjoys building strong client relationships, coordinating operational delivery, and working within a fast-paced environment where customer experience and service performance are key. The business is investing heavily in innovation, electric fleet capability, and data-driven logistics solutions, making this a particularly exciting time to join.
This is what you'll be doing:
- Acting as the main point of contact for key customers, ensuring a consistently high level of communication, responsiveness, and service delivery across day-to-day operations.
- Working closely with operational, planning, and transport teams to coordinate customer requirements, monitor delivery performance, and ensure service levels and KPIs are achieved.
- Producing regular customer reports and performance updates using operational data, telematics, and digital systems to provide insight into service delivery and sustainability performance.
- Supporting continuous improvement initiatives by identifying operational efficiencies, resolving service issues quickly, and helping drive long-term customer satisfaction and retention.
- Contributing towards commercial growth by identifying opportunities for account development, supporting proposals and renewals, and helping onboard new customer contracts successfully.
This is what you'll bring to the team:
- Previous experience within account management, customer service, logistics, transport, or supply chain operations.
- Strong communication and relationship-building skills with the ability to work effectively across both customer-facing and internal operational teams.
- Good organisational skills with the ability to manage multiple priorities and maintain attention to detail in a fast-paced environment.
- Comfortable working with reporting systems, operational data, and digital platforms to support customer service and decision-making.
- A proactive and solutions-focused approach with a genuine interest in delivering excellent customer experiences.
This is what you'll get in return:
- Competitive salary package.
- Hybrid and flexible working opportunities.
- Career development and progression opportunities.
- Exposure to innovative fleet and logistics technology.
- Supportive and collaborative team culture.
- Growing business with ambitious future plans.
Key Account Executive - Hybrid, Tech-Driven Logistics Growth in Cardiff employer: Yolk Recruitment
Join a dynamic logistics company that prioritises innovation and sustainability, offering a hybrid work environment that fosters flexibility and collaboration. With a strong focus on employee development and a supportive team culture, this role as a Key Account Executive provides the opportunity to engage with cutting-edge technology while building meaningful client relationships in a fast-paced setting. Be part of a growing organisation that values your contributions and is committed to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Executive - Hybrid, Tech-Driven Logistics Growth in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching the company’s recent projects and innovations. Show them you’re genuinely interested in their tech-driven approach and sustainable solutions. Tailor your answers to highlight how your skills can contribute to their goals.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. It shows you’re proactive and keen on the opportunity.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles, and applying directly can sometimes give you an edge. Plus, it’s a great way to show your commitment to joining our innovative team.
We think you need these skills to ace Key Account Executive - Hybrid, Tech-Driven Logistics Growth in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Key Account Executive role. Highlight your previous experience in account management, logistics, or customer service to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about joining our innovative team and how your proactive approach can contribute to our customer satisfaction goals.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and concise. Use examples from your past experiences to demonstrate how you've built relationships and resolved issues effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Yolk Recruitment
✨Know Your Stuff
Make sure you understand the logistics industry and the specific role of a Key Account Executive. Brush up on the latest trends in sustainable fleet solutions and technology-led operations. This will show your genuine interest and help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
Since this role involves building strong client relationships, be prepared to demonstrate your communication skills. Think of examples where you've successfully managed customer expectations or resolved issues. Practising these scenarios can help you articulate your experience clearly.
✨Be Data Savvy
Familiarise yourself with reporting systems and operational data relevant to logistics. Be ready to discuss how you've used data to improve service delivery or customer satisfaction in previous roles. This will highlight your analytical skills and your ability to contribute to continuous improvement initiatives.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the company's future plans for innovation or how they measure success in customer service. It shows you're engaged and interested in the role, plus it gives you valuable insights into the company culture.
