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- Tasks: Manage key customer relationships and ensure top-notch service delivery in logistics.
- Company: Join a forward-thinking logistics business focused on sustainability and innovation.
- Benefits: Competitive salary, hybrid working, and strong career development opportunities.
- Other info: Dynamic environment with a supportive culture and ambitious growth plans.
- Why this job: Be part of a growing team driving innovative fleet solutions and customer satisfaction.
- Qualifications: Experience in account management or logistics with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity within a forward-thinking logistics business. We're recruiting for a Key Account Executive to join a growing transport and logistics organisation operating at the forefront of sustainable fleet solutions and technology-led operations. This is an excellent opportunity for someone who enjoys building strong client relationships, coordinating operational delivery, and working within a fast-paced environment where customer experience and service performance are key. The business is investing heavily in innovation, electric fleet capability, and data-driven logistics solutions, making this a particularly exciting time to join.
This is what you'll be doing:
- As Key Account Executive, you'll play a central role in managing strategic customer relationships while supporting the delivery of high-quality transport services across major accounts.
- Acting as the main point of contact for key customers, ensuring a consistently high level of communication, responsiveness, and service delivery across day-to-day operations.
- Working closely with operational, planning, and transport teams to coordinate customer requirements, monitor delivery performance, and ensure service levels and KPIs are achieved.
- Producing regular customer reports and performance updates using operational data, telematics, and digital systems to provide insight into service delivery and sustainability performance.
- Supporting continuous improvement initiatives by identifying operational efficiencies, resolving service issues quickly, and helping drive long-term customer satisfaction and retention.
- Contributing towards commercial growth by identifying opportunities for account development, supporting proposals and renewals, and helping onboard new customer contracts successfully.
This is what you'll bring to the team:
- Previous experience within account management, customer service, logistics, transport, or supply chain operations.
- Strong communication and relationship-building skills with the ability to work effectively across both customer-facing and internal operational teams.
- Good organisational skills with the ability to manage multiple priorities and maintain attention to detail in a fast-paced environment.
- Comfortable working with reporting systems, operational data, and digital platforms to support customer service and decision-making.
- A proactive and solutions-focused approach with a genuine interest in delivering excellent customer experiences.
This is what you'll get in return:
- This role offers the opportunity to join a growing and innovative organisation with strong long-term career prospects and a supportive working environment.
- Competitive salary package.
- Hybrid and flexible working opportunities.
- Career development and progression opportunities.
- Exposure to innovative fleet and logistics technology.
- Supportive and collaborative team culture.
- Growing business with ambitious future plans.
Apply now for more information.
Key Account Executive in Cardiff employer: Yolk Recruitment
Contact Detail:
Yolk Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Executive in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy to ask for informational interviews. Building connections can open doors to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those interviews! Research the company’s recent projects, especially around sustainable fleet solutions and technology. Be ready to discuss how your experience aligns with their goals and how you can contribute to their innovative approach.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in account management and customer service. Use data and examples to demonstrate how you've improved service delivery or customer satisfaction in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make great things happen together!
We think you need these skills to ace Key Account Executive in Cardiff
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Executive role. Highlight your experience in account management and logistics, and show us how your skills align with our focus on customer service and operational excellence.
Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your ability to build relationships. Share examples of how you've effectively communicated with clients or teams in the past, and how that led to successful outcomes.
Be Data-Driven: We love a candidate who can work with data! Mention any experience you have with reporting systems or operational data. If you've used these tools to improve service delivery or customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our innovative logistics team!
How to prepare for a job interview at Yolk Recruitment
✨Know Your Stuff
Before the interview, dive deep into the company’s values and recent innovations in sustainable fleet solutions. Familiarise yourself with their logistics operations and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Relationship Skills
As a Key Account Executive, building strong client relationships is crucial. Prepare examples of how you've successfully managed customer accounts in the past, highlighting your communication skills and ability to resolve issues quickly.
✨Be Data-Savvy
Since the role involves working with operational data and reporting systems, brush up on your analytical skills. Be prepared to discuss how you’ve used data to improve service delivery or customer satisfaction in previous roles.
✨Demonstrate Proactivity
The company values a proactive approach, so think of instances where you identified opportunities for improvement or efficiencies in your past roles. Share these examples to show that you’re not just reactive but also forward-thinking.