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For Companies At a Glance
- Tasks: Manage customer relationships and drive satisfaction in a dynamic manufacturing environment.
- Company: Established manufacturing company with a people-first culture and strong values.
- Benefits: Competitive salary, performance bonuses, generous holidays, and early finishes.
- Why this job: Make a real impact while building relationships and working with technical products.
- Qualifications: Experience in account management or sales, with strong communication skills.
- Other info: Supportive team culture with opportunities for growth and development.
Key Information Points
- Location: Blackwood
- Salary: 35k + bonus
- Working pattern: flexible working available
- Sector: Electronic Manufacturing / B2B
We are recruiting on behalf of a well-established and growing manufacturing company known for quality, reliability, and long-term customer partnerships. The business has a strong people-first culture, valuing collaboration, accountability, and continuous improvement.
This is a great opportunity for an Account Manager who enjoys building relationships, working with technical products, and being part of a company where your contribution genuinely makes an impact. You will be joining a supportive team that encourages development and values doing things the right way.
This is what you will be doing
- As an Account Manager, you will take ownership of customer relationships and play a key role in driving both customer satisfaction and commercial growth.
- Managing a portfolio of existing B2B customers, acting as the main point of contact and ensuring a high standard of service throughout the customer lifecycle.
- Building strong, long-term relationships by understanding customer needs, industry challenges, and technical requirements.
- Identifying opportunities to grow accounts through new projects, upselling, and cross-selling relevant products or services.
- Working closely with internal teams such as engineering, production, and supply chain to ensure customer requirements are delivered accurately and on time.
- Supporting commercial activity including quotations, pricing discussions, forecasting, and general account planning.
This is what you will bring to the team
- Experience in account management, sales, or a customer-facing role within a B2B environment.
- An interest in technical, manufacturing, or engineered products, with the ability to learn and understand specifications.
- Strong relationship-building and communication skills, both internally and externally.
- A proactive approach with the confidence to manage multiple accounts and priorities.
- A team-oriented attitude with a willingness to collaborate and contribute.
This is what you will get in return
- Competitive salary with performance-related bonus.
- Early Friday finish with every other Friday off.
- Generous holiday allowance.
- A positive, collaborative working culture.
- Opportunities for development within a growing business.
- Free on-site parking.
Apply now for more information.
Account Manager in Caerphilly employer: Yolk Recruitment
Contact Detail:
Yolk Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Caerphilly
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing sector and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in their business and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in building relationships and managing accounts. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Manager in Caerphilly
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in account management and any relevant B2B sales roles. We want to see how your skills align with our focus on customer relationships and technical products.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our people-first culture. Be genuine and let your personality come through – we love that!
Showcase Your Relationship-Building Skills: In your application, give examples of how you've built strong relationships in previous roles. We value collaboration and want to see how you’ve successfully managed customer accounts and driven satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Yolk Recruitment
✨Know Your Stuff
Make sure you understand the technical products and services the company offers. Brush up on industry trends and challenges in electronic manufacturing. This will help you speak confidently about how you can meet customer needs.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Share relevant experiences that highlight your relationship-building skills. Remember, they’re looking for someone who can foster long-term partnerships with clients.
✨Show Your Proactivity
Be ready to discuss examples of how you've identified growth opportunities in past roles. Highlight your proactive approach to account management and how you’ve successfully upsold or cross-sold products in a B2B environment.
✨Ask Smart Questions
Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the Account Manager role. This shows your genuine interest and helps you assess if the company is the right fit for you.
