At a Glance
- Tasks: Lead stakeholder engagement initiatives and coordinate impactful events across Wales.
- Company: Join the Welsh Revenue Authority, a key player in supporting public services.
- Benefits: Enjoy a generous pension, flexible working, and lifestyle discounts.
- Other info: Opportunity for career growth and access to free Welsh language courses.
- Why this job: Make a difference in your community while developing your professional skills.
- Qualifications: Welsh language skills and experience in stakeholder engagement or event management required.
The predicted salary is between 40000 - 50000 € per year.
Yolk Recruitment is proud to be working in partnership with the Welsh Revenue Authority (WRA) to recruit a Stakeholder Engagement Manager for an exciting newly created opportunity within their Strategy team on a 2 year fixed-term contract. Please note, Welsh language skills are essential for this position.
About Welsh Revenue Authority (WRA): WRA is responsible for Land Transaction Tax and Landfill Disposals Tax, raising vital revenue to support essential public services across Wales, including the NHS and schools. WRA also plays an important role in supporting the future design of tax in Wales.
The Role: As Stakeholder Engagement Manager, you will support the Head of Stakeholder Engagement in ensuring the effective planning and delivery of WRA’s external engagement programme. This role provides operational leadership, bringing structure, coordination, and consistency to engagement activity across the organisation. You will help embed a centralised and professional approach to stakeholder engagement, allowing senior leaders to focus on strategic direction, high-level relationships, and wider organisational influence.
Key Responsibilities:
- Lead the end-to-end coordination, delivery and evaluation of WRA’s external engagement programme (events, webinars, meetings and customer-facing activity).
- Maintain and manage a central engagement and events calendar for improved visibility and prioritisation.
- Develop and embed consistent processes, templates and standards for high-quality engagement delivery.
- Coordinate stakeholder data within CRM/SRM systems, ensuring compliance and accuracy.
- Ensure all engagement activity meets GDPR requirements and Welsh language standards.
- Provide guidance and support to colleagues planning and delivering engagement activity.
- Support communications activity linked to engagement delivery and agreed KPIs.
- Monitor external trends, policy developments and sector activity to identify risks and opportunities.
- Provide structured insight, horizon scanning updates and recommendations to inform planning.
- Represent WRA externally and build strong stakeholder relationships across Wales.
Essential Skills & Experience:
- Experience in bilingual stakeholder engagement, communications, or event management.
- Experience working with Stakeholder Relationship Management systems (CRM/SRM).
- Strong organisational skills and ability to manage multiple priorities.
- Confidence engaging with a wide range of internal and external audiences.
- Knowledge of Welsh language compliance requirements.
- Experience in horizon scanning, policy monitoring or strategic analysis is also desirable.
Welsh Language Requirement: Welsh language skills are essential and will be assessed during the recruitment process:
- Reading: Level 5 (full understanding of work-related material).
- Speaking: Level 5 (fluent).
- Understanding: Level 5 (understands all work-related conversations).
- Writing: Level 4 (can prepare most written work in Welsh).
Location & Working Pattern: Attendance at the Cardiff office will be required depending on business needs. The successful candidate will also be required to travel across Wales periodically to attend engagement events and capture content, with busier periods throughout the year.
Benefits:
- Civil Service Pension with employer contribution of 28.97%.
- 31 days annual leave + bank holidays + 2 privilege days.
- Flexible and hybrid working.
- Tusker car scheme.
- Vivup Cycle2Work scheme and season ticket travel advances.
- Lifestyle discounts (shopping, restaurants, entertainment).
- Wellbeing hour each week.
- Access to subsidised sports groups.
- Family-friendly leave policies.
- Free Welsh language courses and time off to learn.
- Staff diversity networks.
- Free counselling and support services via Vivup EAP and Your Care Health platform.
Candidate Information Sessions: If this seems like a role you’d be interested in, join WRA for their virtual Candidate Information Sessions.
To Apply: To apply, please submit your updated CV and a Personal Statement (up to 1,250 words) demonstrating how you meet the following Success Criteria:
- Behaviours - Communicating and Influencing: Able to communicate clearly and confidently with a range of audiences.
- Managing a Quality Service: Delivers high standards and consistency in all engagement activities.
- Strengths – Organiser: You make plans and are well prepared. You seek to maximise time and productivity.
- Experience – Experience in working in bilingual stakeholder engagement, event management, or communications.
- Experience working with Stakeholder Relationship Management systems.
- Technical Knowledge – Knowledge of Welsh language compliance requirements.
Closing Date: Sunday 31st May 2026 at 11:55pm.
For a confidential discussion, please contact Hannah Welfoot at Yolk Recruitment: 07458143279.
Stakeholder Engagement Manager in Wales employer: Yolk Recruitment Ltd
The Welsh Revenue Authority (WRA) is an exceptional employer, offering a dynamic work environment that prioritises stakeholder engagement and public service. With a strong commitment to employee wellbeing, WRA provides generous benefits such as a Civil Service Pension, flexible working arrangements, and access to free Welsh language courses, fostering both personal and professional growth. Located in Cardiff, employees enjoy a vibrant city atmosphere while contributing to vital public services across Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Stakeholder Engagement Manager in Wales
✨Tip Number 1
Get to know the company inside out! Research the Welsh Revenue Authority and their recent projects. This will help you tailor your conversations and show that you're genuinely interested in their mission.
✨Tip Number 2
Network like a pro! Attend those Candidate Information Sessions and engage with current employees. Building relationships can give you insider info and make you stand out when it comes to interviews.
✨Tip Number 3
Practice your Welsh! Since language skills are essential, brush up on your Welsh speaking and writing. Being fluent will not only meet the requirements but also impress your interviewers.
✨Tip Number 4
Showcase your organisational skills! Prepare examples of how you've successfully managed events or stakeholder engagement in the past. This will demonstrate your ability to handle the role's responsibilities effectively.
We think you need these skills to ace Stakeholder Engagement Manager in Wales
Some tips for your application 🫡
Tailor Your Personal Statement:Make sure your personal statement is tailored to the role of Stakeholder Engagement Manager. Highlight your experience in bilingual stakeholder engagement and how it aligns with WRA's mission. We want to see how you can bring value to the team!
Showcase Your Organisational Skills:Since this role requires strong organisational skills, don’t forget to mention specific examples where you've successfully managed multiple priorities. We love seeing how you’ve maximised time and productivity in past roles!
Communicate Clearly:Remember, clear communication is key! Use straightforward language in your CV and personal statement, and make sure to demonstrate your ability to engage with a variety of audiences. We’re looking for clarity and confidence in your writing.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it makes the process smoother for both you and us. Good luck!
How to prepare for a job interview at Yolk Recruitment Ltd
✨Brush Up on Your Welsh
Since Welsh language skills are essential for this role, make sure you practice your Welsh before the interview. Be ready to demonstrate your fluency in reading, speaking, and understanding during the conversation. This will show your commitment to the role and the organisation.
✨Know Your Stakeholders
Familiarise yourself with the key stakeholders WRA engages with. Research their interests and how WRA interacts with them. This knowledge will help you discuss how you can enhance stakeholder relationships and contribute to the external engagement programme.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities, especially in managing multiple priorities. Discuss specific instances where you successfully coordinated events or engagement activities, demonstrating your capacity to deliver high-quality service consistently.
✨Stay Updated on Trends
Be prepared to talk about current trends in stakeholder engagement and any recent policy developments relevant to WRA. This shows that you’re proactive and can provide valuable insights, which is crucial for the role of Stakeholder Engagement Manager.
