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- Tasks: Join our team as a User Researcher, conducting impactful research for government and security projects.
- Company: MERITUS specializes in National Security consulting, delivering user-centered design solutions.
- Benefits: Enjoy a competitive salary of £70,000 and the opportunity to work on high-profile projects.
- Why this job: Make a real difference by shaping services that impact lives while working in a collaborative environment.
- Qualifications: 3+ years of user research experience and existing DV clearance are required.
- Other info: This role requires 4 days a week onsite in London.
The predicted salary is between 42000 - 84000 £ per year.
MERITUS are recruiting for a User Researcher to join our client within National Security consulting in a permanent position from their site in London. PLEASE NOTE: The role will require 4 days per week onsite availability. Due to the sensitive nature of the work, you must be able to commit to 4 days per week onsite.
USER RESEARCHER – £70,000 PER ANNUM – LONDON (4 DAYS PER WEEK ONSITE) – DV CLEARED (MUST HAVE EXISTING DV TO APPLY) – 2 STAGE INTERVIEW PROCESS
Our client is seeking a User Researcher to join our multidisciplinary User Centred Design Capability , working on high-profile customer programmes across government, defence, security, and private sector organisations.
As a User Researcher , you will play a key role in designing and delivering user-centred services, conducting research that drives impactful and effective digital solutions. Whether it’s a rapid discovery phase for an education product, usability testing a critical regulatory service, or informing a large-scale business transformation in healthcare, your insights will shape services that make a real difference.
We are currently recruiting for a Mid/Senior Level User Researcher to support a Government Defence/Security customer. Current DV Clearance (UKIC) is essential. This role is primarily based in London (4 days a week on-site).
Key Responsibilities
Reporting to the UCD Practice and User Research Capability Leads , your responsibilities will include:
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Planning & Execution: Conducting user research using appropriate qualitative and quantitative methodologies for different project phases.
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Insights & Analysis: Synthesising research findings into actionable insights to inform service design and strategy.
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User Testing: Evaluating service designs at different stages, from paper prototypes to fully interactive digital services.
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Stakeholder Communication: Presenting research findings clearly and persuasively, enabling evidence-based decision-making.
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User Advocacy: Promoting user needs and fostering a culture of empathy and inclusion within teams.
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Equity & Accessibility: Championing inclusive research practices and addressing biases in research planning and execution.
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Best Practice Collaboration: Contributing to our client’s wider User Research community by sharing knowledge and methodologies.
About You
To excel in this role, you should have:
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Experience: 3+ years of commercial experience in user research, either as a dedicated researcher or as part of a user-centred design/service design team.
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Research Methods: Proficiency in a range of qualitative and quantitative research techniques to understand user behaviours.
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Strategic Thinking: Ability to align research objectives with wider project goals and organisational strategies.
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Artefact Development: Experience in creating user needs documentation, personas, journey maps, service blueprints, and insights reports.
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Stakeholder Engagement: Strong communication skills to present findings, manage relationships, and influence decision-making.
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Proactive Approach: A self-starter mindset with a drive for continuous improvement.
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Creativity & Innovation: Ability to think outside the box and explore new approaches.
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User Researcher employer: Yolk Recruitment Ltd
Contact Detail:
Yolk Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher
✨Tip Number 1
Make sure to highlight your existing DV clearance in your conversations and networking. This is a crucial requirement for the role, and mentioning it upfront can set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with the specific user research methodologies that are relevant to government and security sectors. Being able to discuss these methods confidently during interviews will demonstrate your expertise and understanding of the field.
✨Tip Number 3
Prepare to discuss real-world examples of how your research has influenced service design in previous roles. This will showcase your ability to synthesize findings into actionable insights, which is key for this position.
✨Tip Number 4
Engage with the User Research community online or through local meetups. Networking with professionals in the field can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the User Researcher position. Familiarize yourself with user research methodologies and how they apply to the National Security sector.
Tailor Your CV: Highlight your relevant experience in user research, especially any work related to government, defence, or security sectors. Include specific examples of projects where you've conducted user research and the impact it had.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for user-centered design and your understanding of the sensitive nature of the work involved in this role.
Prepare for Interviews: Since there is a two-stage interview process, prepare by practicing answers to common user research questions and be ready to discuss your previous projects in detail. Be prepared to showcase your strategic thinking and stakeholder engagement skills.
How to prepare for a job interview at Yolk Recruitment Ltd
✨Showcase Your Research Skills
Be prepared to discuss your experience with various qualitative and quantitative research methods. Highlight specific projects where your insights led to impactful changes, especially in user-centered design.
✨Communicate Clearly
Since stakeholder communication is key, practice presenting your research findings in a clear and persuasive manner. Use examples from your past work to demonstrate how you influenced decision-making.
✨Demonstrate User Advocacy
Emphasize your commitment to promoting user needs and fostering empathy within teams. Share instances where you championed inclusive research practices or addressed biases in your work.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your strategic thinking and problem-solving abilities. Think of examples where you aligned research objectives with broader project goals and how you approached challenges creatively.
