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- Tasks: Lead and coordinate WRA's external engagement programme, ensuring effective delivery and evaluation.
- Company: Join the Welsh Revenue Authority, supporting vital public services across Wales.
- Benefits: Enjoy a generous pension, flexible working, and 31 days annual leave plus bank holidays.
- Other info: Opportunity for career growth with access to free Welsh language courses and wellbeing support.
- Why this job: Make a real impact in stakeholder engagement while promoting essential services in Wales.
- Qualifications: Bilingual skills in Welsh and experience in stakeholder engagement or event management required.
The predicted salary is between 40000 - 50000 £ per year.
Yolk Recruitment is proud to be working in partnership with the Welsh Revenue Authority (WRA) to recruit a Stakeholder Engagement Manager for an exciting newly created opportunity within their Strategy team on a 2 year fixed-term contract. Please note, Welsh language skills are essential for this position.
About Welsh Revenue Authority (WRA): WRA is responsible for Land Transaction Tax and Landfill Disposals Tax, raising vital revenue to support essential public services across Wales, including the NHS and schools. WRA also plays an important role in supporting the future design of tax in Wales.
The Role: As Stakeholder Engagement Manager, you will support the Head of Stakeholder Engagement in ensuring the effective planning and delivery of WRA's external engagement programme. This role provides operational leadership, bringing structure, coordination, and consistency to engagement activity across the organisation. You will help embed a centralised and professional approach to stakeholder engagement, allowing senior leaders to focus on strategic direction, high-level relationships, and wider organisational influence.
Key Responsibilities:
- Lead the end-to-end coordination, delivery and evaluation of WRA's external engagement programme (events, webinars, meetings and customer-facing activity).
- Maintain and manage a central engagement and events calendar for improved visibility and prioritisation.
- Develop and embed consistent processes, templates and standards for high-quality engagement delivery.
- Coordinate stakeholder data within CRM/SRM systems, ensuring compliance and accuracy.
- Ensure all engagement activity meets GDPR requirements and Welsh language standards.
- Provide guidance and support to colleagues planning and delivering engagement activity.
- Support communications activity linked to engagement delivery and agreed KPIs.
- Monitor external trends, policy developments and sector activity to identify risks and opportunities.
- Provide structured insight, horizon scanning updates and recommendations to inform planning.
- Represent WRA externally and build strong stakeholder relationships across Wales.
Essential Skills & Experience:
- Experience in bilingual stakeholder engagement, communications, or event management.
- Experience working with Stakeholder Relationship Management systems (CRM/SRM).
- Strong organisational skills and ability to manage multiple priorities.
- Confidence engaging with a wide range of internal and external audiences.
- Knowledge of Welsh language compliance requirements.
- Experience in horizon scanning, policy monitoring or strategic analysis is also desirable.
Welsh Language Requirement: Welsh language skills are essential and will be assessed during the recruitment process:
- Reading: Level 5 (full understanding of work-related material).
- Speaking: Level 5 (fluent).
- Understanding: Level 5 (understands all work-related conversations).
- Writing: Level 4 (can prepare most written work in Welsh).
Location & Working Pattern: Attendance at the Cardiff office will be required depending on business needs. The successful candidate will also be required to travel across Wales periodically to attend engagement events and capture content, with busier periods throughout the year.
Benefits:
- Civil Service Pension with employer contribution of 28.97%.
- 31 days annual leave + bank holidays + 2 privilege days.
- Flexible and hybrid working.
- Tusker car scheme.
- Vivup Cycle2Work scheme and season ticket travel advances.
- Lifestyle discounts (shopping, restaurants, entertainment).
- Wellbeing hour each week.
- Access to subsidised sports groups.
- Family-friendly leave policies.
- Free Welsh language courses and time off to learn.
- Staff diversity networks.
- Free counselling and support services via Vivup EAP and Your Care Health platform.
Candidate Information Sessions: If this seems like a role you'd be interested in, join WRA for their virtual Candidate Information Sessions.
To Apply: To apply, please submit your updated CV and a Personal Statement (up to 1,250 words) demonstrating how you meet the following Success Criteria:
- Behaviours - Communicating and Influencing: Able to communicate clearly and confidently with a range of audiences.
- Managing a Quality Service: Delivers high standards and consistency in all engagement activities.
- Strengths - Organiser: You make plans and are well prepared. You seek to maximise time and productivity.
- Experience - Experience in working in bilingual stakeholder engagement, event management, or communications.
- Experience working with Stakeholder Relationship Management systems.
- Technical Knowledge - Knowledge of Welsh language compliance requirements.
Closing Date: Sunday 31st May 2026 at 11:55pm.
Stakeholder Engagement Manager employer: Yolk Recruitment Ltd
Contact Detail:
Yolk Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stakeholder Engagement Manager
✨Tip Number 1
Get to know the Welsh Revenue Authority inside out! Research their recent projects and initiatives, especially around stakeholder engagement. This will help us tailor our conversations and show that we’re genuinely interested in their work.
✨Tip Number 2
Practice your Welsh language skills! Since they’re essential for this role, let’s brush up on our reading, writing, and speaking. Maybe even have a chat with a friend in Welsh to build confidence before any interviews.
✨Tip Number 3
Network like a pro! Attend those Candidate Information Sessions and engage with current employees or stakeholders. This is a great way for us to make connections and get insider tips on what WRA values in a candidate.
✨Tip Number 4
Showcase our organisational skills! Prepare examples of how we’ve successfully managed multiple priorities in past roles. This will demonstrate our ability to handle the coordination and delivery aspects of the Stakeholder Engagement Manager position.
We think you need these skills to ace Stakeholder Engagement Manager
Some tips for your application 🫡
Tailor Your Personal Statement: Make sure your personal statement is tailored to the role of Stakeholder Engagement Manager. Highlight your experience in bilingual stakeholder engagement and how it aligns with WRA's goals. We want to see how you can bring value to the team!
Show Off Your Organisational Skills: Since this role requires strong organisational skills, give examples of how you've successfully managed multiple priorities in the past. We love seeing candidates who can juggle tasks while maintaining high standards!
Demonstrate Your Communication Skills: As communication is key for this position, make sure to showcase your ability to engage with diverse audiences. Use clear and confident language in your application to reflect your communication style – we’re all about clarity here!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Yolk Recruitment Ltd
✨Brush Up on Your Welsh
Since Welsh language skills are essential for this role, make sure you practice your reading, writing, and speaking. Familiarise yourself with common phrases and terminology related to stakeholder engagement to demonstrate your fluency during the interview.
✨Know the WRA Inside Out
Research the Welsh Revenue Authority thoroughly. Understand their mission, recent initiatives, and how they engage with stakeholders. This knowledge will help you answer questions confidently and show your genuine interest in the organisation.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your experience in stakeholder engagement and event management. Think of specific examples from your past roles where you successfully coordinated events or managed stakeholder relationships, and be ready to discuss them.
✨Showcase Your Organisational Skills
As an organiser, you’ll need to demonstrate your ability to manage multiple priorities. Prepare to discuss your methods for staying organised, such as using calendars or project management tools, and how these strategies have led to successful outcomes in previous roles.