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For Companies At a Glance
- Tasks: Manage customer orders and enquiries while providing timely responses.
- Company: Established construction materials business with a friendly team.
- Benefits: Salary up to £27,500, Monday to Friday hours, and personal development support.
- Why this job: Join a supportive environment and make a difference in customer service.
- Qualifications: Previous customer service experience and a proactive attitude.
- Other info: Fixed-term contract until March 2027 with great team dynamics.
The predicted salary is between 22000 - 27500 £ per year.
A well-established construction materials business is seeking a Customer Service Coordinator in Pontypridd on a fixed-term contract until March 2027. This role involves managing customer orders and enquiries, providing timely responses, and tracking orders.
Ideal candidates will have previous customer service experience and a proactive approach to partnering with a small, friendly team.
The position offers a salary of up to £27,500, Monday to Friday working hours, and a supportive environment for personal development.
Logistics Customer Service Coordinator (Office-Based) in Pontypridd employer: Yolk Recruitment Ltd
Contact Detail:
Yolk Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Service Coordinator (Office-Based) in Pontypridd
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customer service sectors. Use LinkedIn to connect with current employees at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for customer service roles. Think about your past experiences and how they relate to managing orders and enquiries. We want you to shine, so practice your answers out loud!
✨Tip Number 3
Show off your proactive side! During interviews, share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re not just a fit for the role, but a perfect match for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Logistics Customer Service Coordinator (Office-Based) in Pontypridd
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience you have. We want to see how you've handled enquiries and managed orders in the past, so don’t hold back on those examples!
Be Proactive in Your Approach: In your application, let us know how you take initiative. We love candidates who can demonstrate a proactive attitude, especially when it comes to partnering with a team and solving problems.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention why you're excited about working in the construction materials sector and how you can contribute to our friendly team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Yolk Recruitment Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the construction materials business. Understand their products, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about managing customer orders and enquiries, be ready to share specific examples from your previous experience. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your proactive approach.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the company culture, and what success looks like in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team.
✨Practice Active Listening
During the interview, make sure to listen carefully to the interviewer’s questions. Take a moment to think before you respond, and don’t hesitate to ask for clarification if needed. This will help you provide more relevant answers and demonstrate your communication skills.
