At a Glance
- Tasks: Lead a team in managing pension operations and improve processes for efficiency.
- Company: Join a dynamic company focused on enhancing pension administration.
- Benefits: Competitive hourly rate, potential for contract extension, and a supportive work environment.
- Why this job: Make a real difference in people's retirement planning while developing your leadership skills.
- Qualifications: 5+ years in pension administration and strong team management experience required.
- Other info: Opportunity to work on exciting projects and grow your career in a collaborative setting.
The predicted salary is between 30 - 44 £ per hour.
MERITUS are recruiting for a Pensions Operations Manager to join our client in Filton on an initial 6 month contract with likely extensions thereafter.
Key Responsibilities
- Oversee the operational activities of the team (retirement including specific processes on medical ground, death benefits recommendation, income protection claims management, invoicing, communication campaigns).
- Manage relationships with third party pension administrators.
- Continuously plan, evaluate, and improve processes to enhance speed, quality, efficiency, and output.
- Conduct regular team meetings to foster information sharing and address business concerns.
- Prepare and maintain reports and management information (MI) necessary for various stakeholders.
- Plan and allocate resources to achieve daily, weekly, and monthly goals.
- Ensure compliance with company policies and regulatory standards.
- Implement process changes due to legislative or company policy updates.
Required Skills
- Contribute effectively to the broader business success within the group.
- Attention to detail and ability to perform under pressure.
- Ability to establish and communicate processes across the team and organisation.
- Analytical skills with the capability to own and manage projects to successful completion.
- Effective communication with wider group management.
- Confidence in asking questions and seeking clarity.
- Ability to prioritise tasks and meet deadlines.
- Excellent organisational and multi-tasking skills.
- Ability to coach, mentor, and develop a team.
- Proficiency in Google suite is a plus.
Experience / Knowledge
- The ideal candidate will have experience in supporting and leading a team, ideally within a pension administration environment.
- Have experience in pension administration with at least 5+ years of work experience.
Role Responsibilities
- Working with the Pensions Project Team to support numerous projects currently in different stages of development.
- Working with Pensions Specialists to resolve queries and issues raised by Scheme members.
- Provide help throughout financial scheme audits (1 to 2 per year).
- Organise initiatives and plan events for supplier promotions.
Pensions Operations Manager employer: Yolk Recruitment Ltd
Contact Detail:
Yolk Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think about how you can showcase your skills in pensions operations.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Pensions Operations Manager role. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Pensions Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pensions Operations Manager role. Highlight your experience in pension administration and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed teams or improved processes in the past. Let us know what makes you tick!
Show Off Your Skills: Don’t forget to showcase your analytical skills and attention to detail in your application. Mention any experience with Google Suite or managing projects, as these are key for the role. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Yolk Recruitment Ltd
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pension administration and the specific processes mentioned in the job description. Familiarise yourself with terms like income protection claims and death benefits, as well as any recent legislative changes that could impact operations.
✨Showcase Your Leadership Skills
Since the role involves managing a team, be prepared to discuss your experience in leading and developing teams. Think of specific examples where you've successfully coached or mentored team members, and how you’ve fostered a collaborative environment during team meetings.
✨Demonstrate Your Analytical Mindset
Highlight your analytical skills by preparing to discuss past projects you've managed. Be ready to explain how you evaluated processes for improvement and what outcomes resulted from your initiatives. This will show your potential employer that you can contribute to enhancing efficiency and quality.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics. Don’t hesitate to ask questions during the interview; it shows you're engaged and eager to clarify any uncertainties.