At a Glance
- Tasks: Lead a finance team, improve income processes, and ensure compliance.
- Company: Join one of Wales' largest housing organisations making a real community impact.
- Benefits: Enjoy 25-30 days leave, hybrid work, and a generous pension scheme.
- Other info: Great career development opportunities and wellbeing support available.
- Why this job: Shape finance operations and drive positive change in a transformative environment.
- Qualifications: Experience in finance, team leadership, and strong reconciliation skills required.
The predicted salary is between 37800 - 46200 £ per year.
Yolk Recruitment are proud to be supporting one of the largest housing organisations in Wales as they look to appoint a Service Charge Team Lead to join their growing Finance Operations function. You'll be joining a forward-thinking organisation during a period of transformation, offering genuine scope to shape processes, improve systems, and contribute to a finance function that supports vital community services.
This is an excellent opportunity for an experienced finance professional with a strong background in rent and service charge income, reconciliations, and team leadership, to take ownership of a vital income function within a large and evolving organisation that is making a real difference across its communities.
The Opportunity
Reporting into the Head of Finance Operations, you will lead a team of Finance Officers, overseeing the delivery and continuous improvement of key income processes including:
- Rent and service charge processing
- Banking operations, BACS and Direct Debits
- Income allocation and suspense account management
- Rent ledger integrity and balance sheet reconciliations
- Arrears reporting and bad debt provision monitoring
- Audit preparation and regulatory compliance
- Systems improvement and digital transformation initiatives
You’ll act as a key point of contact across the organisation, working closely with departments such as Housing, IT, Audit and Procurement, ensuring income processes remain accurate, efficient and aligned to best practice.
What we're looking for
This role will suit someone who can combine operational finance expertise with confident people leadership. You'll ideally have:
- Strong experience in a finance role within housing, local government or a similar sector
- Proven experience managing rent and service charge income
- Excellent reconciliation skills and knowledge of income controls
- Experience overseeing banking operations and financial processes
- Strong stakeholder engagement skills, including audit exposure
- Strong Excel and finance system capability
- Proven ability to lead and manage a diverse team, encouraging constructive challenge
- Ability to navigate and lead through change, with a broad understanding of Finance
Benefits
- 25 days annual leave, rising to 30 days based on service, plus bank holidays
- Generous pension scheme
- Hybrid working
- Employee recognition scheme
- Wellbeing Support
- Career development and opportunities for professional memberships
- Health Cash Plan
Closing date Monday, 23:59 on 25th May 2026
Service Charge and Finance Team Lead in Newport employer: Yolk Recruitment Ltd
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