At a Glance
- Tasks: Lead a finance team, improve income processes, and ensure compliance.
- Company: Join one of Wales' largest housing organisations making a real community impact.
- Benefits: Enjoy 25-30 days leave, hybrid working, and a generous pension scheme.
- Other info: Great career development opportunities and wellbeing support.
- Why this job: Shape finance operations while supporting vital community services.
- Qualifications: Experience in finance, team leadership, and strong reconciliation skills.
The predicted salary is between 40000 - 50000 £ per year.
Yolk Recruitment are proud to be supporting one of the largest housing organisations in Wales as they look to appoint a Service Charge Team Lead to join their growing Finance Operations function. You'll be joining a forward-thinking organisation during a period of transformation, offering genuine scope to shape processes, improve systems, and contribute to a finance function that supports vital community services.
This is an excellent opportunity for an experienced finance professional with a strong background in rent and service charge income, reconciliations, and team leadership, to take ownership of a vital income function within a large and evolving organisation that is making a real difference across its communities.
The Opportunity
Reporting into the Head of Finance Operations, you will lead a team of Finance Officers, overseeing the delivery and continuous improvement of key income processes including:
- Rent and service charge processing
- Banking operations, BACS and Direct Debits
- Income allocation and suspense account management
- Rent ledger integrity and balance sheet reconciliations
- Arrears reporting and bad debt provision monitoring
- Audit preparation and regulatory compliance
- Systems improvement and digital transformation initiatives
You'll act as a key point of contact across the organisation, working closely with departments such as Housing, IT, Audit and Procurement, ensuring income processes remain accurate, efficient and aligned to best practice.
What we're looking for
This role will suit someone who can combine operational finance expertise with confident people leadership. You'll ideally have:
- Strong experience in a finance role within housing, local government or a similar sector
- Proven experience managing rent and service charge income
- Excellent reconciliation skills and knowledge of income controls
- Experience overseeing banking operations and financial processes
- Strong stakeholder engagement skills, including audit exposure
- Strong Excel and finance system capability
- Proven ability to lead and manage a diverse team, encouraging constructive challenge
- Ability to navigate and lead through change, with a broad understanding of Finance
Benefits
- 25 days annual leave, rising to 30 days based on service, plus bank holidays
- Generous pension scheme
- Hybrid working
- Employee recognition scheme
- Wellbeing Support
- Career development and opportunities for professional memberships
- Health Cash Plan
To Apply
Please submit your up-to-date CV demonstrating how you meet the criteria above. For a confidential discussion, please contact Hannah Welfoot at Yolk Recruitment.
Closing date: Monday, 23:59 on 25th May 2026
Service Charge and Finance Team Lead in Newport employer: Yolk Recruitment Ltd
Contact Detail:
Yolk Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charge and Finance Team Lead in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who have experience in housing or local government. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. This will help you tailor your answers and show that you're genuinely interested in making a difference in their community services.
✨Tip Number 3
Practice your leadership stories! Think of examples where you've successfully led a team through change or improved processes. These anecdotes will showcase your ability to manage and inspire others, which is key for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Charge and Finance Team Lead in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Service Charge and Finance Team Lead. Highlight your experience in finance, especially in rent and service charge income, and showcase any leadership roles you've had. We want to see how you can contribute to our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that align with the job description. Whether it’s your reconciliation skills or stakeholder engagement, we want to know how you’ve used these in real situations.
Be Clear and Concise: When writing your application, clarity is key. Keep your language straightforward and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Yolk Recruitment Ltd
✨Know Your Numbers
Make sure you brush up on your finance knowledge, especially around rent and service charge income. Be prepared to discuss your experience with reconciliations and banking operations, as these are key areas for the role.
✨Showcase Your Leadership Skills
Since this position involves leading a team, think of examples where you've successfully managed a diverse group. Highlight how you encouraged constructive challenge and navigated through change in previous roles.
✨Understand the Organisation's Vision
Research the housing organisation and its community impact. Be ready to discuss how you can contribute to their transformation and improvement initiatives, particularly in finance processes and systems.
✨Prepare for Stakeholder Engagement
This role requires strong stakeholder engagement skills. Think about past experiences where you've worked closely with other departments like IT or Audit, and be ready to share how you ensured alignment and accuracy in financial processes.