At a Glance
- Tasks: Design and improve user-centred services for social care across Wales.
- Company: Join a dynamic team at Yolk, focused on innovation and inclusivity.
- Benefits: Competitive salary, remote work, and opportunities for professional growth.
- Other info: Embrace diversity and contribute to meaningful public service projects.
- Why this job: Make a real difference in people's lives through impactful service design.
- Qualifications: Experience in user-centred design and collaborative Agile environments.
The predicted salary is between 54000 - 66000 £ per year.
- Service Designer
- £41,726-£44,299
- Remote
- Fixed term contract (6 months)
About the role
We're looking for a
Service Designer to join our Digital, Data and Technology team and help improve the services we provide to the social care and early years workforce across Wales.
You'll work alongside our Service Design Leads and multidisciplinary Agile teams to design and improve services from end to end.
You'll spend time understanding users, identifying problems and testing ideas to create services that are simple, inclusive, accessible and effective.
This is a great opportunity for someone who is passionate about
User-Centred Design (UCD) and enjoys turning research and insight into practical improvements.
- What you'll be doing
- Champion and embed User-Centred Design across teams.
- Design and improve end-to-end digital and non-digital services.
- Understand user needs and use research and insight to inform design decisions.
- Create service design artefacts including user journeys, service blueprints, service flows and prototypes .
- Facilitate workshops, co-design sessions and stakeholder discussions.
- Work closely with user researchers, content teams, developers and business stakeholders.
- Test and iterate designs with different audiences.
- Identify opportunities to improve user experience, service quality and efficiency.
- Support services through the full lifecycle and help ensure they are accessible, inclusive and meet relevant standards.
- Share good practice and contribute to service design patterns and approaches.
You'll bring experience of
- Designing services around genuine user needs.
- Creating user journeys, service blueprints, prototypes and service flows.
- Using research, data and user insight to shape and refine services.
- Working collaboratively in Agile, multidisciplinary teams.
- Facilitating workshops and engaging with users and stakeholders.
- Working within constraints while being confident to challenge assumptions.
- Communicating effectively with both technical and non-technical audiences.
- Designing inclusive, accessible and usable services.
Desirable
- Public sector or public service environments in Wales.
- Designing bilingual services.
- Prototyping in HTML/CSS and responsive design.
- Agile Project Management or User-Centred Design qualifications.
- Think this one’s for you
- If you think this
Service Designer opportunity is for you then please apply online.
Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives.
We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns.
We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.
Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce.
We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic.
We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Locations
Service Designer in Newport, Wales employer: Yolk Recruitment Ltd
Valleys to Coast is an exceptional employer, offering a unique opportunity for a Buying Manager to shape the procurement function in a growing organisation dedicated to community welfare. With a strong focus on employee wellbeing, flexible working arrangements, and generous leave policies, the company fosters a supportive work culture that prioritises professional development and social value. Located in Wales, this role not only allows you to make a meaningful impact but also provides access to competitive benefits, including a subsidised gym membership and a comprehensive healthcare cash plan.
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer in Newport, Wales
✨Get Your Work Out There
As a temporary UX/UI designer, it’s crucial to have a solid portfolio that showcases your best projects. Share your designs on platforms like Behance or Dribbble, and don't shy away from seeking feedback in design communities. The more visible you are, the better your chances of snagging that next gig!
✨Join Design Meet-ups
Networking in the UX/UI design field can be a game changer. Attend local design meet-ups or workshops to connect with other designers and potential employers. These casual settings often lead to freelance or temporary job opportunities that are not advertised widely. Plus, it’s a great way to share ideas and get inspired!
✨Flexible Platforms for Temporary Roles
Use job platforms that focus on temporary roles, like Creative Circle or Similar. These sites often have listings specifically for short-term design projects, making it easier for you to find quick gigs. Make sure your profiles on these platforms are up to date and highlight your availability!
✨Slide into Direct Applications
When you see a company like Yolk Recruitment Ltd is looking for a Service Designer, don’t just rely on job boards. Check out their careers page and apply directly! Companies often prefer candidates who show initiative and genuine interest in their work, plus you might find opportunities that haven't been widely advertised yet.
We think you need these skills to ace Service Designer in Newport, Wales
Some tips for your application 🫡
Show off your portfolio:Since you're diving into UX/UI design, make sure your portfolio is front and centre. We want to see your design process, not just the final products. Share case studies that explain your thought process, the problems you solved, and how you approached user research!
Tailor your CV for the design world:In UX/UI design, your CV should reflect your creative side! Highlight relevant design skills, software you’re proficient in (like Sketch or Figma), and any user experience methodologies you’ve employed. Keep it sleek and visually appealing—after all, we’re in design!
Emphasise your adaptability:Because this is a temporary role with Yolk Recruitment Ltd, we want to see that you can hit the ground running. In your cover letter, mention examples of how you’ve adapted to tight deadlines or changing project scopes in the past. Showcase that flexibility and eagerness to learn!
Highlight collaboration experience:UX/UI design is all about teamwork. When you’re applying, mention any experiences where you’ve worked closely with developers, product managers, or other designers. Let Yolk Recruitment Ltd know how you can effectively communicate and collaborate to create fantastic user experiences.
How to prepare for a job interview at Yolk Recruitment Ltd
✨Show Off Your Portfolio
When interviewing for a temporary UX/UI design role at Yolk Recruitment Ltd, your portfolio is your best friend. Bring along a digital copy and be ready to discuss your design process, the challenges you faced in your past projects, and how you solved them. This is a great opportunity to showcase your adaptability and how quickly you can deliver results.
✨Know Your Tools Inside Out
In the world of UX/UI design, familiarity with tools like Sketch, Figma, or Adobe XD is crucial. Make sure you can comfortably talk about projects you’ve completed with these tools and any unique features you’ve leveraged. The interviewer might throw in some technical questions about these tools, so be prepared!
✨Understand the Company’s Design Voice
For a temporary gig at Yolk Recruitment Ltd, it's key to understand their brand and design ethos. Dive into their past projects or any current designs they may have on their website. Showing that you’re aligned with their visual style and user experience approach will help you stand out during the interview.
✨Flexibility is Key
As it’s a temporary position, highlight your ability to adapt and learn quickly. Discuss previous experiences where you’ve had to pivot your design approach or work under tight deadlines. Employers like Yolk Recruitment Ltd will appreciate someone who can hit the ground running and be a quick study.
