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- Tasks: Support older residents with tenancy matters and promote their independence.
- Company: Social housing provider dedicated to enhancing community living.
- Benefits: Competitive hourly rate, supportive environment, and meaningful work.
- Other info: Join a caring team focused on community and personal growth.
- Why this job: Make a real difference in the lives of older residents every day.
- Qualifications: Passion for helping others and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Crewe, Cheshire
Hourly rate: £14.87 PAYE
Contract Type: 3 months
Overview
We are working with a social housing provider to recruit a passionate and knowledgeable Independent Living Advisor to support older residents within a sheltered housing environment. This role is focused on delivering high-quality tenancy support, promoting independence, and ensuring the safety and smooth day-to-day running of the scheme.
Role Purpose
The postholder will provide effective housing management and customer service to older residents, supporting them with tenancy-related matters, day-to-day queries, and low-level emergencies. The role also involves coordinating domestic technicians, overseeing service delivery standards, and ensuring compliance with health and safety requirements.
Key Responsibilities
- Build positive relationships with residents, delivering a warm, responsive, and customer-focused service
- Support prospective residents with viewings and assist new tenants in settling into their homes
- Provide guidance on tenancy agreements, rights, and responsibilities
- Assist residents with housing benefit queries and accessing financial support
- Conduct regular health and safety checks
Independent Living Advisor employer: Yolk Recruitment Ltd
Contact Detail:
Yolk Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. We want to see how you can fit into their culture and contribute to their mission of supporting older residents.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've supported individuals in similar roles. This will demonstrate your commitment to delivering high-quality service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Independent Living Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting older residents shine through. We want to see that you genuinely care about making a difference in their lives and promoting independence.
Tailor Your Experience: Make sure to highlight any relevant experience you have in housing management or customer service. We’re looking for specific examples that demonstrate your ability to handle tenancy-related matters and support residents effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Yolk Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on the key responsibilities of an Independent Living Advisor. Understand the ins and outs of tenancy support, health and safety compliance, and how to build positive relationships with older residents. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Empathy
This role is all about supporting older residents, so be prepared to demonstrate your empathy and understanding during the interview. Share examples from your past experiences where you've helped others, especially in challenging situations. This will highlight your ability to connect with residents and provide the warm, responsive service they need.
✨Ask Thoughtful Questions
Interviews are a two-way street, so come armed with questions that show your interest in the role and the organisation. Ask about the specific challenges faced by residents or how the team collaborates to ensure high service standards. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
✨Dress the Part
While the role may involve working in a relaxed environment, it's important to make a good first impression. Dress smartly for your interview to convey professionalism and respect for the opportunity. A polished appearance can boost your confidence and set a positive tone for the conversation.