Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 1st line IT support to over 1000 users globally.
- Company: Leading business consultancy in Nantgarw with a strong reputation.
- Benefits: Earn £12.21 per hour with a hybrid working model.
- Why this job: Join a dynamic team and enhance your tech skills while helping others.
- Qualifications: Excellent communication skills and knowledge of Microsoft Office required.
- Other info: Work Monday to Friday, 9:00 AM to 5:00 PM in a supportive environment.
The predicted salary is between 12 - 16 £ per hour.
A leading business consultancy in Nantgarw is looking for an IT Support Technician to provide essential 1st line technical support. This role involves assisting over 1000 users globally through multiple channels while maintaining high customer service standards.
The ideal candidate should possess excellent communication skills and a solid knowledge of Microsoft Office.
The position offers £12.21 per hour, with a hybrid working model requiring 4 days on-site per week, from Monday to Friday, 9:00 AM to 5:00 PM.
Hybrid IT Support Technician (1st Line) – Office Pro employer: Yolk Recruitment Ltd
Contact Detail:
Yolk Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Technician (1st Line) – Office Pro
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an IT Support Technician role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your technical knowledge, especially around Microsoft Office, and practice common interview questions. We want you to shine when discussing how you can assist users globally!
✨Tip Number 3
Show off your customer service skills! In your conversations and interviews, highlight any experience you've had in providing support. Remember, it's all about keeping those users happy while solving their tech issues.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly!
We think you need these skills to ace Hybrid IT Support Technician (1st Line) – Office Pro
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 1st line support and Microsoft Office. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. We love seeing enthusiasm and a genuine interest in the role, so let your personality come through.
Show Off Your Communication Skills: Since this role involves assisting over 1000 users, strong communication is key. In your application, give examples of how you've effectively communicated in past roles, whether it’s through emails, calls, or face-to-face interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Yolk Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Office and any other relevant software. Be ready to answer questions about common technical issues and how you would resolve them, as this role is all about providing 1st line support.
✨Show Off Your Communication Skills
Since you'll be assisting over 1000 users, it's crucial to demonstrate your ability to communicate clearly and effectively. Practice explaining technical concepts in simple terms, as this will show that you can help users who may not be tech-savvy.
✨Understand the Company Culture
Research the business consultancy in Nantgarw and understand their values and work environment. This will help you tailor your answers to align with their expectations and show that you're a good fit for their team.
✨Prepare for Hybrid Working Questions
Since the role involves a hybrid working model, be prepared to discuss how you manage your time and productivity when working both on-site and remotely. Share examples of how you've successfully navigated similar situations in the past.
