At a Glance
- Tasks: Design and develop a Salesforce Experience Cloud hub to support vulnerable communities.
- Company: Join a meaningful charity making a real difference in people's lives.
- Benefits: Competitive salary, flexible remote work, and opportunities for professional growth.
- Other info: Dynamic role with a focus on user engagement and community support.
- Why this job: Be part of an impactful project that helps those in need while advancing your career.
- Qualifications: Experience with Salesforce and strong collaboration skills required.
The predicted salary is between 56000 - 60000 £ per year.
The Opportunity
Yolk Recruitment Public Sector Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable. We are helping them recruit a Salesforce Experience Cloud Web Lead who will be designing, developing and delivering a Salesforce Experience Cloud based information hub for an exciting new project.
What the Salesforce Experience Cloud Website Lead will be doing:
- Working with the Head of Data Systems and AI to scope and design an online site before working with the technical teams for build and release.
- Scope and design the Salesforce experience site - Consulting with target audiences and stakeholders to ensure it meets their requirements.
- Work with technical staff to build the platform and facilitate user testing with target audiences.
- Create training materials (guides, short videos) for both internal staff and external users to encourage adoption.
- Monitor site adoption, user behaviour, and engagement metrics to identify pain points and areas of success.
- Manage the backlog of feature requests, bugs, and Salesforce enhancements.
Homelesness Workforce Hub Manager employer: Yolk Recruitment Ltd
As a leading charity dedicated to supporting vulnerable populations, we pride ourselves on fostering a collaborative and inclusive work culture that values every team member's contributions. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for professional development, ensuring that you can thrive in your role while making a meaningful impact in the community. With flexible working arrangements available, including remote options, we offer a supportive environment that prioritises work-life balance and personal well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Homelesness Workforce Hub Manager
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector or those who work with Salesforce. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! If you've got experience with Salesforce, create a mini-project or a portfolio piece that showcases what you can do. This will help you stand out when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by understanding the charity's mission and how your role fits into it. We want to see your passion for helping vulnerable communities shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Homelesness Workforce Hub Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Salesforce Experience Cloud Web Lead. Highlight your relevant experience and skills that align with the job description, especially in designing and developing online platforms.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with stakeholder consultation and user testing.
Showcase Your Technical Skills:Since this role involves working closely with technical teams, be sure to showcase any relevant technical skills or projects you've worked on. This could include your experience with Salesforce or similar platforms.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Yolk Recruitment Ltd
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce Experience Cloud knowledge. Understand its features, benefits, and how it can be tailored to meet the needs of vulnerable communities. Be ready to discuss how you've used it in past projects or how you would approach building a site for this charity.
✨Engage with Stakeholders
Since the role involves consulting with target audiences and stakeholders, think about how you would approach these conversations. Prepare examples of how you've successfully gathered requirements in previous roles and how you ensured that all voices were heard.
✨Showcase Your Training Skills
Creating training materials is a key part of this job. Bring examples of guides or videos you've created before, and be prepared to discuss your approach to making complex information accessible. Highlight any experience you have in user testing and how you’ve adapted based on feedback.
✨Metrics Matter
Understanding user behaviour and engagement metrics is crucial. Be ready to talk about how you've monitored and analysed data in past roles. Discuss specific tools or methods you've used to identify pain points and how you addressed them to improve user experience.
