At a Glance
- Tasks: Be the face of our showroom, driving enquiries and supporting the sales team.
- Company: Join a family-run home improvement business with a stellar reputation.
- Benefits: Enjoy a competitive salary, 28 days holiday, and a Monday to Friday schedule.
- Other info: Dynamic role with opportunities to shape marketing activities and improve customer engagement.
- Why this job: Make a real impact on business growth while engaging with customers daily.
- Qualifications: Confident communicator with a knack for organisation and customer service.
The predicted salary is between 30000 - 35000 £ per year.
We're supporting a well-established, family-run home improvement business in need of a hands-on Sales & Marketing Coordinator. The company has built a strong reputation for quality products, professional installations and excellent customer service.
This is a varied, customer-facing role where you'll sit right at the centre of the operation - helping drive enquiries, supporting the sales team, and taking ownership of day-to-day marketing activity. It would suit someone who enjoys being busy, dealing with people, and having a genuine impact on how a business grows.
What you'll be doing:
- Being the first point of contact in the showroom, welcoming visitors and handling enquiries
- Responding to customer queries across phone, email, WhatsApp and web leads
- Qualifying and progressing leads, ensuring opportunities are followed up properly
- Supporting the sales team with smaller value orders and general customer support
- Keeping the CRM and admin systems accurate and up to date
- Coordinating diaries and helping manage the flow of customer appointments
- Taking ownership of marketing activity
- Spotting opportunities to improve follow-up, enquiry conversion and customer engagement
What we're looking for:
- Confident communicator who enjoys dealing with customers face-to-face and over the phone
- Well organised, with the ability to juggle a varied workload
- Comfortable using social media and online platforms
- Background in retail, showroom, property, construction or home improvement would be useful, but not essential
What you will get in return:
- Monday to Friday, 8:00am - 4:00pm
- 1 in 3 Saturdays, 9:00am - 1:00pm
- 37.5 hours per week
- Fully office-based in Cardiff
- £30,000 - £35,000 salary depending on experience
- 28 days holiday including bank holidays
- Varied role with autonomy and scope to make it your own
- Opportunity to directly influence business growth in a visible, customer-facing position
Sales and Marketing Coordinator in Cardiff employer: Yolk Recruitment Ltd
Join a well-established, family-run home improvement business in Cardiff as a Sales and Marketing Coordinator, where you'll enjoy a supportive work culture that values quality and customer service. With a competitive salary and generous holiday allowance, this role offers you the chance to make a tangible impact on the company's growth while developing your skills in a dynamic environment. Experience a varied workload with opportunities for personal and professional growth, all within a friendly team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Marketing Coordinator in Cardiff
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show genuine interest when you meet them.
✨Tip Number 2
Network like a pro! Attend industry events or local meet-ups in Cardiff. Connecting with people in the home improvement sector can lead to valuable insights and potential job leads.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can directly impact their sales and marketing efforts. A confident, clear pitch can make all the difference in standing out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sales and Marketing Coordinator in Cardiff
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the company. A bit of flair can make your application stand out from the crowd.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on your customer service skills and any marketing experience you have. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long-winded sentences – we want to get to know you quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen and ready to take the next step in joining our team!
How to prepare for a job interview at Yolk Recruitment Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and products. Understanding their reputation for quality and customer service will help you align your answers with what they value most.
✨Showcase Your Communication Skills
As a Sales and Marketing Coordinator, you'll be the first point of contact for customers. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer interactions to demonstrate your communication prowess.
✨Demonstrate Organisational Skills
This role requires juggling various tasks, so be prepared to discuss how you manage your time and stay organised. Bring examples of how you've successfully handled multiple responsibilities in previous roles.
✨Highlight Your Marketing Savvy
Since you'll be taking ownership of marketing activities, think of specific campaigns or strategies you've been involved in. Be ready to share your ideas on how to improve customer engagement and follow-up processes.
