At a Glance
- Tasks: Manage customer enquiries and produce accurate quotations in a fast-paced environment.
- Company: Join a leading manufacturing organisation with a supportive team culture.
- Benefits: Earn up to £29,000 plus yearly bonus, flexible hours, and excellent career growth.
- Other info: Enjoy ongoing training, free parking, and a dynamic work environment.
- Why this job: Make a real impact by enhancing customer experiences and building strong relationships.
- Qualifications: Experience in customer service or sales support, with strong communication and organisational skills.
The predicted salary is between 28500 - 32000 £ per year.
Yolk Recruitment are supporting a leading manufacturing organisation with the recruitment of a Quotations Coordinator to join their Customer Experience team. This is an excellent opportunity to join a well-established business where you'll play a key role in supporting customers, producing accurate quotations and working closely with internal departments to ensure projects are delivered on time.
If you enjoy building relationships, have strong organisational skills and thrive within a fast-paced manufacturing or construction environment, this could be the ideal next step in your career.
This is what you'll be doing:
- Managing customer enquiries, producing quotations and ensuring an excellent customer experience from initial enquiry through to order placement.
- Producing accurate quotations based on customer enquiries and technical requirements.
- Building strong relationships with both new and existing customers.
- Responding to customer enquiries via telephone and email, providing advice on products, pricing and lead times.
- Liaising with Production, Planning and Procurement teams to ensure customer requirements and delivery times are achieved.
- Working with third-party suppliers and manufacturers to obtain pricing for bespoke requirements.
- Ensuring all customer enquiries are processed within agreed timescales.
- Providing customers with product guidance and supporting them with suitable solutions.
- Ensuring all order information is accurate before processing.
- Handling customer queries professionally and escalating aftercare issues where appropriate.
- Supporting business development by identifying opportunities to grow existing customer relationships and develop new accounts.
The experience you'll bring:
- Previous experience within a quotations, sales support, customer service or internal sales position.
- Excellent communication skills with a professional telephone manner.
- Strong organisational skills with excellent attention to detail.
- Ability to prioritise workload and work effectively within a busy environment.
- Good IT skills, including Microsoft Office.
- Ability to build strong customer relationships.
- Experience working within a manufacturing, construction products or engineering environment would be advantageous.
- Knowledge of the construction industry would be beneficial but is not essential.
And this is what you'll get in return:
- Salary up to £29,000 plus up to 10% yearly bonus.
- Monday to Friday flexible hours (i.e. 8.30am - 4.30pm/ 9am - 5pm).
- Excellent long-term career opportunities.
- Supportive and collaborative team environment.
- Ongoing training and development.
- Pension.
- Free parking.
Are you ready to make an impact? This role would suit someone who enjoys building relationships, solving customer queries and working closely with multiple departments to ensure an exceptional customer experience. If you're looking to join a successful manufacturing business where no two days are the same and your contribution genuinely makes a difference, we'd love to hear from you.
Quotations Coordinator in Cardiff employer: Yolk Recruitment Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Quotations Coordinator in Cardiff
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Yolk Recruitment Ltd, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Quotations Coordinator in Cardiff
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Yolk Recruitment Ltd specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Yolk Recruitment Ltd
✨Know Your Manufacturing Processes
Before you walk into the interview with Yolk Recruitment Ltd, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Yolk Recruitment Ltd value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
