Yolk Recruitment Ltd is seeking a Planning Specialist - Customer Experience in Cardiff. The role focuses on workforce planning, demand forecasting and resource optimisation to ensure the right level of resource for excellent customer service while operating efficiently.
You will develop short to long-term forecasts, build planning models and manage WFM/WFO systems. Strong Excel, stakeholder management and analytical skills are essential for success.
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Forecasting & WFM Specialist – Customer Experience in Cardiff employer: Yolk Recruitment Ltd
Valleys to Coast is an exceptional employer, offering a unique opportunity for a Buying Manager to shape the procurement function in a growing organisation dedicated to community welfare. With a strong focus on employee wellbeing, flexible working arrangements, and generous leave policies, the company fosters a supportive work culture that prioritises professional development and social value. Located in Wales, this role not only allows you to make a meaningful impact but also provides access to competitive benefits, including a subsidised gym membership and a comprehensive healthcare cash plan.
