Customer Service Adviser in Cardiff

Customer Service Adviser in Cardiff

Cardiff Full-Time On-site
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Repairs Administrator- Cardiff - 3 months -Β£16.42 per hour IMMEDIATE START

We are working with a local housing association which requires a Customer Service Adviser who will communicate with tenants and schedule and prioritise repairs to their properties in line with regulations and procedures.

  • Role until the end of the year
  • Potential for extension
  • Immediate start available
  • Based in Cardiff
  • 35 hours a week

Key responsibilities:

  • Deal with enquiries through different formats
  • Triage the repairs based on priority and seriousness
  • Liaise with tenants and maintenance to ensure the work is scheduled and completed in line with legislation

This is a role where an understanding of social housing would be beneficial, this is a role where good communication and organisation is essential and an understanding of housing legislation would be advantageousl. THIS IS AN ONSITE ROLE.

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Customer Service Adviser in Cardiff employer: Yolk Recruitment Ltd

Valleys to Coast is an exceptional employer, offering a unique opportunity for a Buying Manager to shape the procurement function in a growing organisation dedicated to community welfare. With a strong focus on employee wellbeing, flexible working arrangements, and generous leave policies, the company fosters a supportive work culture that prioritises professional development and social value. Located in Wales, this role not only allows you to make a meaningful impact but also provides access to competitive benefits, including a subsidised gym membership and a comprehensive healthcare cash plan.

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Contact Details:

Yolk Recruitment Ltd Recruitment Team