Customer Repairs Agent- Cardiff - 6 Weeks -Β£16.72per hour IMMEDIATE START
We are working with a local housing association which requires a Customer Service Adviser who will communicate with tenants and schedule and prioritise repairs to their properties in line with regulations and procedures.
- Role until the end of the year
- Potential for extension
- Immediate start available
- Based in Cardiff
- 35 hours a week
Key responsibilities:
- Deal with enquiries through different formats
- Triage the repairs based on priority and seriousness
- Liaise with tenants and maintenance to ensure the work is scheduled and completed in line with legislation
This is a role where an understanding of social housing would be beneficial, this is a role where good communication and organisation is essential and an understanding of housing legislation would be advantageous. THIS IS AN ONSITE ROLE.
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Customer Repairs Agent in Cardiff employer: Yolk Recruitment Ltd
Valleys to Coast is an exceptional employer, offering a unique opportunity for a Buying Manager to shape the procurement function in a growing organisation dedicated to community welfare. With a strong focus on employee wellbeing, flexible working arrangements, and generous leave policies, the company fosters a supportive work culture that prioritises professional development and social value. Located in Wales, this role not only allows you to make a meaningful impact but also provides access to competitive benefits, including a subsidised gym membership and a comprehensive healthcare cash plan.