Service Charge and Finance Team Lead in Newport
Service Charge and Finance Team Lead

Service Charge and Finance Team Lead in Newport

Newport Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a finance team, improve income processes, and ensure compliance.
  • Company: Join one of Wales' largest housing organisations making a real community impact.
  • Benefits: Enjoy 25-30 days leave, hybrid work, and a generous pension scheme.
  • Other info: Great career development opportunities and wellbeing support.
  • Why this job: Shape finance operations while supporting vital community services.
  • Qualifications: Experience in finance, team leadership, and strong reconciliation skills.

The predicted salary is between 40000 - 50000 £ per year.

Yolk Recruitment are proud to be supporting one of the largest housing organisations in Wales as they look to appoint a Service Charge Team Lead to join their growing Finance Operations function. You'll be joining a forward-thinking organisation during a period of transformation, offering genuine scope to shape processes, improve systems, and contribute to a finance function that supports vital community services.

This is an excellent opportunity for an experienced finance professional with a strong background in rent and service charge income, reconciliations, and team leadership, to take ownership of a vital income function within a large and evolving organisation that is making a real difference across its communities.

The Opportunity

Reporting into the Head of Finance Operations, you will lead a team of Finance Officers, overseeing the delivery and continuous improvement of key income processes including:

  • Rent and service charge processing
  • Banking operations, BACS and Direct Debits
  • Income allocation and suspense account management
  • Rent ledger integrity and balance sheet reconciliations
  • Arrears reporting and bad debt provision monitoring
  • Audit preparation and regulatory compliance
  • Systems improvement and digital transformation initiatives

You'll act as a key point of contact across the organisation, working closely with departments such as Housing, IT, Audit and Procurement, ensuring income processes remain accurate, efficient and aligned to best practice.

What we're looking for

This role will suit someone who can combine operational finance expertise with confident people leadership. You'll ideally have:

  • Strong experience in a finance role within housing, local government or a similar sector
  • Proven experience managing rent and service charge income
  • Excellent reconciliation skills and knowledge of income controls
  • Experience overseeing banking operations and financial processes
  • Strong stakeholder engagement skills, including audit exposure
  • Strong Excel and finance system capability
  • Proven ability to lead and manage a diverse team, encouraging constructive challenge
  • Ability to navigate and lead through change, with a broad understanding of Finance

Benefits

  • 25 days annual leave, rising to 30 days based on service, plus bank holidays
  • Generous pension scheme
  • Hybrid working
  • Employee recognition scheme
  • Wellbeing Support
  • Career development and opportunities for professional memberships
  • Health Cash Plan

To Apply

Please submit your up-to-date CV demonstrating how you meet the criteria above. For a confidential discussion, please contact Hannah Welfoot at Yolk Recruitment.

Closing date: Monday, 23:59 on 25th May 2026

Service Charge and Finance Team Lead in Newport employer: Yolk Recruitment Limited

Join a leading housing organisation in Wales that prioritises employee growth and community impact. With a supportive work culture, generous benefits including hybrid working, a robust pension scheme, and opportunities for professional development, this role offers a chance to make a meaningful difference while advancing your career in finance. Be part of a transformative team that values innovation and collaboration in delivering essential services.
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Contact Detail:

Yolk Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Charge and Finance Team Lead in Newport

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance sector, especially those who have experience in housing or local government. A friendly chat can lead to insider info about job openings that might not even be advertised yet.

✨Tip Number 2

Prepare for interviews by researching the organisation's values and recent projects. This will help you tailor your answers and show how your experience aligns with their goals, especially in areas like income processes and systems improvement.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.

✨Tip Number 4

Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and experience directly to the hiring team, so don’t miss out on this opportunity.

We think you need these skills to ace Service Charge and Finance Team Lead in Newport

Finance Expertise
Rent and Service Charge Income Management
Reconciliation Skills
Banking Operations
BACS and Direct Debits Processing
Income Allocation
Suspense Account Management
Arrears Reporting
Bad Debt Provision Monitoring
Audit Preparation
Regulatory Compliance
Systems Improvement
Digital Transformation Initiatives
Stakeholder Engagement
Excel Proficiency
Team Leadership

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Service Charge and Finance Team Lead. Highlight your experience in finance, especially in rent and service charge income, and showcase any leadership roles you've had. We want to see how you can contribute to our team!

Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that show your expertise in reconciliations, banking operations, and team management. This will help us see how you can make a real difference in our organisation.

Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and ensure your key achievements stand out. We appreciate straightforward communication, so make it easy for us to see why you're the right fit!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!

How to prepare for a job interview at Yolk Recruitment Limited

✨Know Your Numbers

Make sure you brush up on your finance knowledge, especially around rent and service charge income. Be ready to discuss your experience with reconciliations and banking operations, as these are key areas for the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Highlight your ability to encourage constructive challenge and navigate through change, as this will resonate well with the interviewers.

✨Understand the Organisation's Goals

Research the housing organisation and its community impact. Be prepared to discuss how you can contribute to their transformation and improvement initiatives, showing that you're aligned with their mission.

✨Engage with Stakeholders

Think about how you've engaged with different departments in previous roles. Be ready to share specific instances where you've collaborated with teams like IT or Audit, as strong stakeholder engagement is crucial for this position.

Service Charge and Finance Team Lead in Newport
Yolk Recruitment Limited
Location: Newport

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