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- Tasks: Build and strengthen relationships with partner accounts in a dynamic environment.
- Company: Join a growing Cardiff-based business in the home-moving industry.
- Benefits: £28,000 salary plus a benefits package worth over £7,000.
- Other info: Enjoy flexible working hours and free city-centre parking.
- Why this job: Blend customer service and relationship management for real impact.
- Qualifications: Experience in account management or customer service is essential.
The predicted salary is between 28000 - 35000 £ per year.
Yolk Recruitment is proud to be supporting a growing, Cardiff-based business in their search for an Account Manager to join their expanding team. This innovative organisation operates within the home-moving space, connecting consumers with trusted professionals across services such as removals, conveyancing, surveying, house clearance and mortgages. With a strong and growing UK-wide B2B partner network, they are focused on delivering high-quality service, strong relationships and measurable partner performance.
This is an outbound-led Account Management role with a commercial edge, ideal for someone who enjoys building relationships and proactively engaging with business contacts. You'll be responsible for supporting and strengthening relationships across the partner network, ensuring accounts are engaged, supported and performing effectively. This is not a purely sales-focused position - instead, it blends customer service, relationship management and commercial awareness.
- Proactively contact partner accounts to provide support, discuss account updates and review performance
- Support onboarding of new accounts and manage handovers from the New Business team
- Maintain accurate CRM records, including activity, updates and follow-ups
- Monitor account activity, engagement levels and service performance
- Identify opportunities for cross-sell, upsell and account growth
Experience in account management, customer service, partner support or a similar client-facing role:
- Confidence making outbound calls and building rapport with business contacts
- Experience managing ongoing client or account relationships in a commercial environment
- Experience working towards KPIs, targets or service standards
- Confidence using CRM systems and standard office software
Benefits package worth £7,000+:
- Free city-centre parking also usable outside working hours
- Flexible working hours between 6am and 8pm (no core hours)
- Opportunity to develop commercial and account management skills in a growing business
Manager-Account Manager in Newport employer: Yolk Recruitment Limited
Contact Detail:
Yolk Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager in Newport
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn to find potential contacts. The more relationships you build, the better your chances of landing that Account Manager role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the role, make sure you can clearly explain why you're the perfect fit. Highlight your experience in account management and how you can support and strengthen relationships with partners.
✨Tip Number 3
Follow up after interviews or networking events. A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Manager-Account Manager in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and customer service, and don’t forget to mention any relevant KPIs or targets you've hit. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Be sure to mention your experience with building relationships and supporting clients, as that’s key for us.
Show Off Your CRM Skills: Since we rely on CRM systems to keep track of everything, make sure to mention your experience with them. If you’ve used specific tools or software, give us the details! It’ll show us you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Yolk Recruitment Limited
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their services in the home-moving space and how they connect consumers with professionals. This will not only show your interest but also help you relate your experience to their needs.
✨Showcase Your Relationship-Building Skills
Since this role is all about building relationships, prepare examples from your past experiences where you've successfully engaged with clients or partners. Highlight how you maintained those relationships and any positive outcomes that resulted from them.
✨Be Ready for Role-Specific Questions
Expect questions that focus on account management and customer service. Think about how you've handled onboarding new accounts or managed performance reviews in the past. Be specific about your approach and the tools you used, especially any CRM systems.
✨Demonstrate Your Commercial Awareness
This position blends customer service with a commercial edge, so be prepared to discuss how you've identified opportunities for upselling or cross-selling in previous roles. Show that you understand the importance of KPIs and how they drive business success.