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For Companies At a Glance
- Tasks: Lead a finance team, improve income processes, and ensure compliance.
- Company: Join one of Wales' largest housing organisations making a real community impact.
- Benefits: Enjoy 25-30 days leave, hybrid work, and career development opportunities.
- Other info: Dynamic environment with excellent career growth and wellbeing support.
- Why this job: Shape finance operations in a transformative role that supports vital community services.
- Qualifications: Experience in finance, team leadership, and strong reconciliation skills required.
The predicted salary is between 40000 - 50000 £ per year.
Yolk Recruitment are proud to be supporting one of the largest housing organisations in Wales as they look to appoint a Service Charge Team Lead to join their growing Finance Operations function. You'll be joining a forward-thinking organisation during a period of transformation, offering genuine scope to shape processes, improve systems, and contribute to a finance function that supports vital community services.
This is an excellent opportunity for an experienced finance professional with a strong background in rent and service charge income, reconciliations, and team leadership, to take ownership of a vital income function within a large and evolving organisation that is making a real difference across its communities.
The Opportunity
Reporting into the Head of Finance Operations, you will lead a team of Finance Officers, overseeing the delivery and continuous improvement of key income processes including:
- Rent and service charge processing
- Banking operations, BACS and Direct Debits
- Income allocation and suspense account management
- Rent ledger integrity and balance sheet reconciliations
- Arrears reporting and bad debt provision monitoring
- Audit preparation and regulatory compliance
- Systems improvement and digital transformation initiatives
You'll act as a key point of contact across the organisation, working closely with departments such as Housing, IT, Audit and Procurement, ensuring income processes remain accurate, efficient and aligned to best practice.
What we're looking for
This role will suit someone who can combine operational finance expertise with confident people leadership. You'll ideally have:
- Strong experience in a finance role within housing, local government or a similar sector
- Proven experience managing rent and service charge income
- Excellent reconciliation skills and knowledge of income controls
- Experience overseeing banking operations and financial processes
- Strong stakeholder engagement skills, including audit exposure
- Strong Excel and finance system capability
- Proven ability to lead and manage a diverse team, encouraging constructive challenge
- Ability to navigate and lead through change, with a broad understanding of Finance
Benefits
- 25 days annual leave, rising to 30 days based on service, plus bank holidays
- Generous pension scheme
- Hybrid working
- Employee recognition scheme
- Wellbeing Support
- Career development and opportunities for professional memberships
- Health Cash Plan
To Apply
Please submit your up-to-date CV demonstrating how you meet the criteria above. For a confidential discussion, please contact Hannah Welfoot at Yolk Recruitment. Closing date: Monday, 23:59 on 25th May 2026.
Locations
Service Charge and Finance Team Lead in Newport, Wales employer: Yolk Recruitment Limited
Contact Detail:
Yolk Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charge and Finance Team Lead in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who have experience in housing or local government. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. This will help you tailor your answers and show that you're genuinely interested in contributing to their mission of supporting community services.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and improved processes in your previous roles. Use specific examples to illustrate your impact on income functions and team dynamics.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Charge and Finance Team Lead in Newport, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Service Charge and Finance Team Lead. Highlight your experience in finance, especially in rent and service charge income, and showcase any leadership roles you've had. We want to see how you can bring your unique skills to our team!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use specific examples that demonstrate your success in managing finance processes or leading a team. This will help us understand the impact you could have on our organisation.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that’s easy for us to read and understand.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to track your application and ensure it gets to the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Yolk Recruitment Limited
✨Know Your Numbers
Make sure you brush up on your finance knowledge, especially around rent and service charge income. Be ready to discuss your experience with reconciliations and banking operations, as these are key areas for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you encouraged constructive challenge or navigated through change, as this will demonstrate your ability to manage a diverse team effectively.
✨Engage with Stakeholders
Since this role involves working closely with various departments, be prepared to talk about your experience in stakeholder engagement. Highlight any instances where you've collaborated with teams like Housing, IT, or Audit to improve processes.
✨Embrace Digital Transformation
Familiarise yourself with systems improvement initiatives and digital transformation in finance. Be ready to discuss how you've contributed to similar projects in the past, as this shows you're aligned with the organisation's forward-thinking approach.