At a Glance
- Tasks: Lead a finance team, improve income processes, and ensure compliance.
- Company: Join one of Wales' largest housing organisations making a real community impact.
- Benefits: Enjoy 25-30 days leave, hybrid work, and career development opportunities.
- Other info: Dynamic environment with excellent support for professional growth.
- Why this job: Shape finance operations in a transformative role that supports vital community services.
- Qualifications: Experience in finance, team leadership, and strong reconciliation skills required.
The predicted salary is between 40000 - 50000 € per year.
Yolk Recruitment are proud to be supporting one of the largest housing organisations in Wales as they look to appoint a Service Charge Team Lead to join their growing Finance Operations function. You'll be joining a forward-thinking organisation during a period of transformation, offering genuine scope to shape processes, improve systems, and contribute to a finance function that supports vital community services.
This is an excellent opportunity for an experienced finance professional with a strong background in rent and service charge income, reconciliations, and team leadership, to take ownership of a vital income function within a large and evolving organisation that is making a real difference across its communities.
The Opportunity
Reporting into the Head of Finance Operations, you will lead a team of Finance Officers, overseeing the delivery and continuous improvement of key income processes including:
- Rent and service charge processing
- Banking operations, BACS and Direct Debits
- Income allocation and suspense account management
- Rent ledger integrity and balance sheet reconciliations
- Arrears reporting and bad debt provision monitoring
- Audit preparation and regulatory compliance
- Systems improvement and digital transformation initiatives
You'll act as a key point of contact across the organisation, working closely with departments such as Housing, IT, Audit and Procurement, ensuring income processes remain accurate, efficient and aligned to best practice.
What we're looking for
This role will suit someone who can combine operational finance expertise with confident people leadership. You'll ideally have:
- Strong experience in a finance role within housing, local government or a similar sector
- Proven experience managing rent and service charge income
- Excellent reconciliation skills and knowledge of income controls
- Experience overseeing banking operations and financial processes
- Strong stakeholder engagement skills, including audit exposure
- Strong Excel and finance system capability
- Proven ability to lead and manage a diverse team, encouraging constructive challenge
- Ability to navigate and lead through change, with a broad understanding of Finance
Benefits
- 25 days annual leave, rising to 30 days based on service, plus bank holidays
- Generous pension scheme
- Hybrid working
- Employee recognition scheme
- Wellbeing Support
- Career development and opportunities for professional memberships
- Health Cash Plan
To Apply
Please submit your up-to-date CV demonstrating how you meet the criteria above. For a confidential discussion, please contact Hannah Welfoot at Yolk Recruitment. Closing date: Monday, 23:59 on 25th May 2026.
Service Charge and Finance Team Lead in Newport-On-Tay employer: Yolk Recruitment Limited
Join a leading housing organisation in Wales that prioritises employee growth and community impact. With a supportive work culture, generous benefits including hybrid working, a robust pension scheme, and opportunities for professional development, this role as Service Charge and Finance Team Lead offers you the chance to make a meaningful difference while advancing your career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Charge and Finance Team Lead in Newport-On-Tay
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who have experience in housing or local government. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. This will help you tailor your answers and show that you're genuinely interested in making a difference in their community services.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully led teams through change or improved processes. This is key for a role like Service Charge Team Lead where people management is crucial.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Charge and Finance Team Lead in Newport-On-Tay
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Service Charge and Finance Team Lead. Highlight your experience in finance, especially in rent and service charge income, and showcase any leadership roles you've had. We want to see how you can contribute to our team!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that align with the job description. Whether it’s your reconciliation skills or stakeholder engagement, we love seeing how you’ve made an impact in previous roles.
Keep It Professional Yet Personal:While we appreciate professionalism, don’t be afraid to let your personality shine through. A bit of warmth and authenticity can go a long way in making your application stand out. Remember, we’re looking for someone who can lead a team and connect with others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Yolk Recruitment Limited
✨Know Your Numbers
Make sure you brush up on your finance knowledge, especially around rent and service charge income. Be prepared to discuss specific examples of reconciliations you've managed and how you've improved financial processes in previous roles.
✨Showcase Your Leadership Skills
As a Service Charge Team Lead, you'll need to demonstrate your ability to lead a diverse team. Think of examples where you've successfully managed a team, encouraged constructive feedback, and navigated through changes. This will show your potential employer that you're ready for the challenge.
✨Engage with Stakeholders
Highlight your experience in working with various departments like Housing, IT, and Audit. Prepare to discuss how you've effectively communicated and collaborated with stakeholders to ensure smooth financial operations. This is key in showing your fit for the role.
✨Be Ready for Change
This organisation is undergoing transformation, so be prepared to talk about your experience with systems improvement and digital transformation initiatives. Share how you've adapted to change in the past and how you can contribute to their evolving finance function.
