Homelesness Workforce Hub Manager in London

Homelesness Workforce Hub Manager in London

London Full-Time 60000 - 60000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Design and develop a Salesforce Experience Cloud hub to support vulnerable communities.
  • Company: Join a meaningful charity making a real difference in people's lives.
  • Benefits: Up to £60,000 salary, flexible working, 30 days holiday plus bank holidays.
  • Other info: Diverse and inclusive workplace that values every individual's contribution.
  • Why this job: Be part of an impactful project that helps those in need while growing your skills.
  • Qualifications: Experience with Salesforce, strong project management skills, and a passion for social impact.

The predicted salary is between 60000 - 60000 £ per year.

The Opportunity

Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable. We are helping them recruit a Salesforce Experience Cloud Web Lead who will be designing, developing and delivering a Salesforce Experience Cloud based information hub for an exciting new project.

What the Salesforce Experience Cloud Website Lead will be doing

  • You will be working with the Head of Data Systems and AI to scope and design an online site before working with the technical teams for build and release.
  • Scope and design the Salesforce experience site - Consulting with target audiences and stakeholders to ensure it meets their requirements.
  • Work with technical staff to build the platform and facilitate user testing with target audiences.
  • Create training materials (guides, short videos) for both internal staff and external users to encourage adoption.
  • Monitor site adoption, user behaviour, and engagement metrics to identify pain points and areas of success.
  • Manage the backlog of feature requests, bugs, and Salesforce seasonal release updates.

What the successful Salesforce Experience Cloud Web Lead will bring to the team

  • You will have a strong understanding of Salesforce Experience Cloud in order to support the design and build, and strong project management skills in order to take the project from discovery to completion.
  • Effective project management skills with the ability to prioritise and manage deadlines and work across multiple workstreams at the same time.
  • Experience managing a database, website or online community via a Salesforce experience site.
  • Salesforce Certified Administrator OR Salesforce Certified Experience Cloud Consultant certifications.
  • Proficiency with Salesforce Flows, standard object architecture, sharing/visibility models, and Salesforce CMS.
  • Basic knowledge of HTML/CSS for minor branding tweaks.
  • Desirable = Knowledge of homelessness and/or supported housing.

Here's What You'll Get in Return

  • Salary of up to £60,000.
  • Flexible working arrangements.
  • Generous Holiday Allowances - 30 days PLUS bank holidays.
  • Employee assistance and training programmes.

Think this one's for you? If you think this Salesforce Experience Cloud Web Lead opportunity is for you then please apply online.

Homelesness Workforce Hub Manager in London employer: Yolk Recruitment Limited

Yolk Recruitment is an exceptional employer, offering a meaningful opportunity to work with a charity dedicated to supporting vulnerable populations. With flexible working arrangements, generous holiday allowances, and a strong commitment to employee growth through training programmes, Yolk fosters a collaborative and inclusive work culture that values diversity and encourages personal development. Joining our team means contributing to impactful projects while enjoying a supportive environment that prioritises your well-being and professional advancement.

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Contact Details:

Yolk Recruitment Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Homelesness Workforce Hub Manager in London

Tip Number 1

Network like a pro! Reach out to people in your field, especially those who work with Salesforce or in the charity sector. A friendly chat can lead to opportunities you might not find on job boards.

Tip Number 2

Show off your skills! Create a portfolio showcasing your previous projects, especially any related to Salesforce Experience Cloud. This will give potential employers a clear idea of what you can bring to the table.

Tip Number 3

Prepare for interviews by practising common questions and scenarios related to project management and Salesforce. We recommend doing mock interviews with friends or using online resources to boost your confidence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Homelesness Workforce Hub Manager in London

Salesforce Experience Cloud
Project Management
User Testing
Stakeholder Consultation
Database Management
Salesforce Certified Administrator
Salesforce Certified Experience Cloud Consultant

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Salesforce Experience Cloud Web Lead role. Highlight your relevant experience with Salesforce and project management, and don’t forget to mention any knowledge you have about homelessness or supported housing.

Showcase Your Skills:We want to see your skills in action! Include specific examples of how you've used Salesforce Experience Cloud in past projects. If you've created training materials or managed user testing, let us know – those experiences are gold!

Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and achievements. We love a well-structured application!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Yolk Recruitment Limited

Know Your Salesforce Inside Out

Make sure you brush up on your Salesforce Experience Cloud knowledge. Be ready to discuss how you've used it in past projects, especially in designing and managing online platforms. This will show that you’re not just familiar with the tool, but that you can leverage it effectively for the charity's needs.

Understand the Charity's Mission

Take some time to research the charity and its mission. Understanding their work with vulnerable populations will help you tailor your responses and demonstrate your genuine interest in making a difference. It’s all about showing that you’re aligned with their values!

Prepare for Project Management Questions

Since project management skills are crucial for this role, be ready to share specific examples of how you've managed projects from start to finish. Think about challenges you faced, how you prioritised tasks, and how you ensured deadlines were met. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Showcase Your Training Material Skills

You’ll need to create training materials for users, so come prepared with examples of guides or videos you’ve made in the past. If you don’t have direct experience, think about how you would approach creating these materials for different audiences. Highlighting your ability to communicate complex information simply will set you apart!