At a Glance
- Tasks: Lead engaging events and build strong relationships across Wales.
- Company: Join the Welsh Revenue Authority, supporting vital public services.
- Benefits: Enjoy a generous pension, flexible working, and 31 days annual leave.
- Other info: Opportunity for career growth and access to free Welsh language courses.
- Why this job: Make a real impact in stakeholder engagement while promoting Welsh culture.
- Qualifications: Bilingual skills and experience in stakeholder engagement or event management.
The predicted salary is between 31500 - 38500 £ per year.
Yolk Recruitment is proud to be working in partnership with the Welsh Revenue Authority (WRA) to recruit a Stakeholder Engagement Manager for an exciting newly created opportunity within their Strategy team on a 2 year fixed-term contract. Please note, Welsh language skills are essential for this position.
About Welsh Revenue Authority (WRA): WRA is responsible for Land Transaction Tax and Landfill Disposals Tax, raising vital revenue to support essential public services across Wales, including the NHS and schools. WRA also plays an important role in supporting the future design of tax in Wales.
The Role: As Stakeholder Engagement Manager, you will support the Head of Stakeholder Engagement in ensuring the effective planning and delivery of WRA's external engagement programme. This role provides operational leadership, bringing structure, coordination, and consistency to engagement activity across the organisation. You will help embed a centralised and professional approach to stakeholder engagement, allowing senior leaders to focus on strategic direction, high-level relationships, and wider organisational influence.
Key Responsibilities:
- Lead the end-to-end coordination, delivery and evaluation of WRA's external engagement programme (events, webinars, meetings and customer-facing activity).
- Maintain and manage a central engagement and events calendar for improved visibility and prioritisation.
- Develop and embed consistent processes, templates and standards for high-quality engagement delivery.
- Coordinate stakeholder data within CRM/SRM systems, ensuring compliance and accuracy.
- Ensure all engagement activity meets GDPR requirements and Welsh language standards.
- Provide guidance and support to colleagues planning and delivering engagement activity.
- Support communications activity linked to engagement delivery and agreed KPIs.
- Monitor external trends, policy developments and sector activity to identify risks and opportunities.
- Provide structured insight, horizon scanning updates and recommendations to inform planning.
- Represent WRA externally and build strong stakeholder relationships across Wales.
Essential Skills & Experience:
- Experience in bilingual stakeholder engagement, communications, or event management.
- Experience working with Stakeholder Relationship Management systems (CRM/SRM).
- Strong organisational skills and ability to manage multiple priorities.
- Confidence engaging with a wide range of internal and external audiences.
- Knowledge of Welsh language compliance requirements.
- Experience in horizon scanning, policy monitoring or strategic analysis is also desirable.
Welsh Language Requirement: Welsh language skills are essential and will be assessed during the recruitment process:
- Reading: Level 5 (full understanding of work-related material).
- Speaking: Level 5 (fluent).
- Understanding: Level 5 (understands all work-related conversations).
- Writing: Level 4 (can prepare most written work in Welsh).
Location & Working Pattern: Attendance at the Cardiff office will be required depending on business needs. The successful candidate will also be required to travel across Wales periodically to attend engagement events and capture content, with busier periods throughout the year.
Benefits:
- Civil Service Pension with employer contribution of 28.97%.
- 31 days annual leave + bank holidays + 2 privilege days.
- Flexible and hybrid working.
- Tusker car scheme.
- Vivup Cycle2Work scheme and season ticket travel advances.
- Lifestyle discounts (shopping, restaurants, entertainment).
- Wellbeing hour each week.
- Access to subsidised sports groups.
- Family-friendly leave policies.
- Free Welsh language courses and time off to learn.
- Staff diversity networks.
- Free counselling and support services via Vivup EAP and Your Care Health platform.
Behaviours:
- Communicating and Influencing: Able to communicate clearly and confidently with a range of audiences.
- Managing a Quality Service: Delivers high standards and consistency in all engagement activities.
Strengths:
- Organiser: You make plans and are well prepared. You seek to maximise time and productivity.
Experience: Experience in working in bilingual stakeholder engagement, event management, or communications. Experience working with Stakeholder Relationship Management systems.
Technical Knowledge: Knowledge of Welsh language compliance requirements.
Closing Date: Sunday 31st May 2026 at 11:55pm.
Stakeholder Engagement Manager in Cardiff employer: Yolk Recruitment Limited
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StudySmarter Expert Advice🤫
We think this is how you could land Stakeholder Engagement Manager in Cardiff
✨Get Engaged in Local Politics
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✨Leverage Online Job Portals
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If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Stakeholder Engagement Manager in Cardiff
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Yolk Recruitment Limited
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Yolk Recruitment Limited.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Yolk Recruitment Limited that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
