Job Description Account ManagerLocation: Cardiff (Hybrid - 3 days in the office)Salary: £35,000 + Commission (OTE £65,000+)Contract: Full-Time, PermanentYolk Recruitment is supporting an ambitious and rapidly growing technology consultancy in their search for an experienced Account Manager to join their Cardiff-based team.You'll take ownership of a portfolio of key accounts, developing trusted partnerships, identifying opportunities for growth and ensuring customers receive exceptional service throughout their journey.Working with clients across both the public and private sectors, you'll play a key role in driving account growth while collaborating closely with technical and delivery teams to deliver outstanding outcomes.What you'll be doingManaging and growing a portfolio of key client accounts, acting as the primary point of contact.Building strong relationships with stakeholders at all levels, including Director and C-suite.Understanding clients' strategic objectives and technology challenges to identify opportunities for additional services and projects.Creating strategic account plans that maximise customer value and drive long-term growth.Producing accurate sales forecasts, pipeline reports and account plans for senior leadership.Working closely with delivery and operations teams to ensure an excellent customer experience.Leading regular account reviews and positioning the business as a trusted strategic partner.Maintaining accurate CRM records, contact mapping and opportunity tracking.Representing the business at industry events and networking opportunities.Sharing customer feedback and market insights to support future service development and commercial strategy.What we're looking for3-5 years' experience in Account Management, Customer Success or Business Development within a software, IT or technology services environment.A strong understanding of software development, digital transformation, CMS platforms or technology consulting. NET or Umbraco would be advantageous, although not essential.A proven track record of growing existing accounts and achieving commercial targets.Experience managing relationships with senior decision-makers and executive stakeholders.Strong commercial awareness and experience producing sales forecasts and pipeline reporting.The ability to manage multiple client accounts and priorities simultaneously.Competitive salary of £35,000 plus uncapped commission (OTE £65,000+)Hybrid working (3 days per week in the Cardiff office)25 days annual leave plus bank holidaysOffice closure over the Christmas periodPension schemeLife insuranceEmployee Assistance Programme, including 24/7 GP access and counselling supportTPBN1_UKTJ
Account Manager/ Commerciêle Binnendienst in Cardiff employer: Yolk Recruitment Limited
As a leading manufacturing business based in Swansea, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our commitment to employee growth is evident through our comprehensive training programmes and opportunities for career advancement, making us an excellent employer for those seeking meaningful and rewarding roles in the engineering sector.
