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- Tasks: Train and support customers while enhancing their experience with our software.
- Company: Established UK software provider with a friendly, collaborative culture.
- Benefits: Competitive salary, hybrid work model, and opportunities for personal growth.
- Why this job: Join a supportive team and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Exciting career development opportunities in a growing company.
The predicted salary is between 16200 - 19800 £ per year.
Location: Bristol - Hybrid
Salary: £27,000
Yolk Recruitment is proud to be supporting one of our established and growing software clients in their search for a Trainer - Customer Support to join their friendly and collaborative support team.
Our client is a UK-based software provider with over 20 years' experience delivering high-quality, configurable asset management solutions.
Trainer & Customer Support in Bristol employer: Yolk Recruitment Limited
Contact Detail:
Yolk Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainer & Customer Support in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills as a Trainer & Customer Support can shine through. We want to see your passion and expertise!
✨Tip Number 3
Show off your personality! During interviews, let your enthusiasm for customer support and training come through. We love candidates who are not just qualified but also a great fit for our team culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talent that aligns with our values and mission.
We think you need these skills to ace Trainer & Customer Support in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainer & Customer Support role. Highlight any relevant training or customer support experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you a great candidate. Keep it friendly and professional!
Showcase Your Communication Skills: As a Trainer & Customer Support, communication is key. In your application, demonstrate your ability to explain complex concepts clearly and concisely. We love seeing examples of this in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Yolk Recruitment Limited
✨Know the Product Inside Out
Before your interview, make sure you understand the software and services the company offers. Familiarise yourself with their asset management solutions and think about how you can contribute to training and customer support.
✨Showcase Your Communication Skills
As a Trainer & Customer Support role requires excellent communication, prepare examples of how you've effectively communicated complex information in the past. Practice explaining technical concepts in simple terms to demonstrate your ability to connect with customers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to handle difficult customer situations or train someone on a new system. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training methodologies, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
