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- Tasks: Provide top-notch support in industrial automation projects and ensure customer satisfaction.
- Company: Join Yokogawa, a leader in industrial automation with a commitment to innovation.
- Benefits: Enjoy competitive salary, generous holiday, private medical insurance, and a strong pension scheme.
- Why this job: Make a real impact in the energy transition and work on exciting global projects.
- Qualifications: Experience in industrial automation and a minimum HNC qualification required.
- Other info: Flexible working hours and opportunities for personal development in a diverse team.
The predicted salary is between 36000 - 60000 £ per year.
Yokogawa UK Ltd has an exciting new opportunity for a highly driven Service & Support Engineer with a strong track record within the Industrial Automation Sector. Yokogawa provides advanced technologies and services in the areas of measurement, control, and information to customers across a broad range of industries, including energy, chemicals, materials, pharmaceuticals, food, and water. Yokogawa addresses customer issues regarding increasingly complex production, operations management, and the optimization of assets, energy, and the supply chain with digitally-enabled smart manufacturing, enabling the transition to autonomous operations.
Your role as a Service & Support Engineer will be to provide first class support whilst being the technical focal point from hand over by sales to project closing. Your remit will include:
- Project initiation system design; SIL classification
- Project planning; detailed design; safety lifecycle, configuration
- Provide technical specification to procurement and supervision of suppliers
- Internal testing; executing or leading the Factory Acceptance Test
- Transition to site, site installation, commissioning and Site Acceptance Test
- Monitoring and controlling the quality of work
- Formalising project closures
What You Will Bring To Us
- Experience in a similar role within the oil & gas / petrochemical / Industrial Automation environment
- Minimum HNC qualification in an engineering or process related subject
- Understanding of ISO 9001 and Health and Safety at Work Act
- Hold a full UK driving licence
- You are a highly motivated and flexible person who is willing to work at Yokogawa offices and customer sites across the UK and offshore
- Respect, collaboration, and integrity are important values to you
- Ability to work with minimal supervision, whilst an effective team player as part of a structured team
- Confident communicator with a professional manner, and the ability to absorb and impart factual information to others and work within standard operating procedures
- Applicants with Offshore certificates are highly desired, however full training can be provided
What We Promise To Offer
- Salary: Competitive salary and incentive package depending on experience
- Overtime and TOIL where relevant
- Attractive benefits: Company pension contribution up to 12.5% dependent upon criteria, private medical insurance and healthcare scheme, 25 days holiday plus bank holidays with increments based on length of service, car allowance
- Contract type: Permanent
- Working hours: Monday to Thursday 8:30am to 5:00pm, Friday 8:30am to 4:30pm. Flexibility will be required to meet customer and business needs
- Location: Whilst this position is based from our offices in Runcorn Cheshire, there will be a requirement to travel to customer sites in UK, Europe, offshore and overseas as required for each project
At Yokogawa we believe that our employees are crucial to our success. To help you maximize your potential, we offer an environment that actively encourages personal development and continuous learning through internal and external trainings. Due to the nature of our business, please be advised at the offer of employment stage we will carry out Basic DBS, Education and Employment checks on all candidates. An assessment may be part of the interview process. If you require any reasonable adjustments during the application process or employment, please let us know.
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About The Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Diverse, Equitable & Inclusive culture
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
Service and Support Engineer in Runcorn employer: Yokogawa
Contact Detail:
Yokogawa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Support Engineer in Runcorn
✨Tip Number 1
Network like a pro! Reach out to your connections in the industrial automation sector and let them know you're on the hunt for a Service & Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and soft skills. Be ready to discuss your experience with project initiation, system design, and safety lifecycle management. Show them you’re not just a tech whiz but also a great communicator!
✨Tip Number 3
Don’t forget to showcase your flexibility and willingness to travel. Highlight any previous experiences where you’ve worked on-site or adapted to changing environments. This will resonate well with Yokogawa’s need for someone who can work across various locations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Yokogawa team. Let’s get you that Service & Support Engineer position!
We think you need these skills to ace Service and Support Engineer in Runcorn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service & Support Engineer role. Highlight your experience in industrial automation and any relevant projects you've worked on. We want to see how your skills align with what we do at Yokogawa!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission. Be sure to mention your understanding of ISO 9001 and Health and Safety regulations, as these are key for us.
Showcase Your Communication Skills: As a Service & Support Engineer, you'll need to communicate effectively with both customers and team members. In your application, demonstrate your ability to convey complex information clearly and professionally. We love confident communicators!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're proactive and keen to join our team at Yokogawa!
How to prepare for a job interview at Yokogawa
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial automation, especially in areas like measurement and control systems. Familiarise yourself with Yokogawa's products and services, as well as the specific technologies they use. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous roles in the oil & gas or petrochemical sectors. Highlight specific projects you've worked on, focusing on your contributions to system design, project planning, and safety lifecycle management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Emphasise Teamwork and Communication
Yokogawa values collaboration and effective communication. Be ready to share examples of how you've worked within a team and communicated complex information clearly. Discuss any experiences where you had to liaise with customers or suppliers, as this will demonstrate your ability to be the technical focal point in projects.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how Yokogawa supports employee development. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.