At a Glance
- Tasks: Support key customer accounts and build strong relationships to drive sales.
- Company: Join Yokogawa, a leader in industrial automation and technology.
- Benefits: Competitive salary, flexible hours, excellent benefits, and career growth opportunities.
- Other info: Diverse and inclusive workplace committed to sustainability and employee development.
- Why this job: Make an impact in a role that supports innovative projects with major clients like Rolls-Royce.
- Qualifications: Basic account management skills and strong communication abilities required.
The predicted salary is between 30000 - 40000 € per year.
The Key Account Associate supports the management and development of key customer accounts by building strong relationships, identifying sales opportunities, and delivering customer-focused solutions. The role contributes to revenue growth through effective account coordination, pipeline development, and consultative sales practices aligned with Yokogawa’s commercial strategy. A key focus of this role is supporting a strategic customer, Rolls-Royce SMR (Small Modular Reactors). Training will build a strong understanding of this customer’s business, projects, and requirements. A significant portion of responsibilities may expand to a broader customer portfolio over time as business needs evolve.
Responsibilities
- Account Management
- Support the development and execution of account plans for assigned customers
- Maintain regular contact with customers to strengthen relationships and ensure satisfaction
- Coordinate with internal stakeholders to deliver solutions aligned with customer needs
- Business Development
- Identify and qualify new sales opportunities within existing and prospective accounts
- Build relationships with key decision-makers and influencers
- Support sales activities including customer meetings, presentations, and follow-ups
- Customer Engagement & Solution Selling
- Understand customer needs, challenges, and business drivers through structured engagement
- Assist in developing and presenting tailored value propositions
- Support the sales process from opportunity identification through to closure
- CRM & Pipeline Management
- Maintain accurate and up-to-date records in the CRM system (e.g., Workday)
- Track opportunities, activities, and customer interactions
- Support pipeline reviews and reporting
- Customer Insights
- Gather and share customer feedback to support continuous improvement
- Monitor market trends and competitor activity to identify opportunities
- Compliance & Process Adherence
- Follow Yokogawa policies, sales processes, and compliance requirements
- Ensure data accuracy and adherence to governance standards
- Continuous Development
- Develop product, market, and sales knowledge through ongoing learning
- Participate in training and coaching initiatives
Key Performance Indicators (KPIs)
- Contribution to sales pipeline and opportunity conversion
- Customer engagement and relationship development
- CRM data quality and activity tracking
- Support to revenue growth within assigned accounts
Core Competencies
- Customer Focus: Builds relationships and delivers customer-oriented solutions
- Business Insight: Understands customer business context and market dynamics
- Collaborates: Works effectively across teams to deliver results
- Manages Complexity: Handles multiple priorities and adapts to changing situations
Required Skills
- Basic account management and sales support capabilities
- Strong communication and interpersonal skills
- Ability to understand customer needs and support solution development
- Planning and organizational skills
- Familiarity with CRM systems
What We Promise To Offer
- Competitive salary, level depending on experience, plus incentive package
- Standard working hours are Monday to Thursday 8:30am to 5:00pm, Friday 8:30am to 4:30pm. Flexibility will be required to meet customer and business needs
- Excellent benefits including car allowance, company pension contribution up to 12.5% dependent upon criteria, private medical insurance and healthcare scheme, 25 days holiday plus bank holidays with increments based on length of service
DBS, education, employment and right to work checks may be carried out on all candidates at the offer stage. An assessment may be part of the interview process.
Not Just a Job, But a Career
Yokogawa is a leading provider of industrial automation, test and measurement, information systems and industrial services. Our aim is to shape a better future for our planet through supporting the energy transition, technology, artificial intelligence, and industrial cybersecurity. We are committed to the United Nations Sustainable Development Goals by utilizing our ability to measure and connect.
Equal Opportunity & Diversity
Yokogawa is an Equal Opportunity Employer. We value a diverse, equitable and inclusive culture and will actively recruit, develop, and promote people from varied backgrounds. We do not discriminate based on race, color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, disability, or any other circumstances. We strive for belonging and full potential for all employees.
Key Account Associate in Runcorn employer: Yokogawa
Yokogawa is an exceptional employer that prioritises employee growth and development, offering comprehensive training to enhance your understanding of key customer accounts like Rolls-Royce SMR. With a strong commitment to work-life balance, competitive benefits including a generous pension scheme and private medical insurance, and a culture that values diversity and inclusion, Yokogawa provides a rewarding environment for those looking to make a meaningful impact in the industrial automation sector.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Associate in Runcorn
✨Tip Number 1
Get to know the company inside out! Research Yokogawa and their work with Rolls-Royce SMR. Understanding their projects and values will help you connect better during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and might even refer you, which can really boost your chances.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your skills align with the role. Focus on your account management experience and how you can contribute to revenue growth.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Yokogawa.
We think you need these skills to ace Key Account Associate in Runcorn
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Key Account Associate role. Highlight your experience in account management and sales support, and show how you can build strong relationships with customers like Rolls-Royce SMR.
Showcase Your Communication Skills:Since this role requires strong communication and interpersonal skills, give examples of how you've effectively engaged with customers in the past. We want to see how you can deliver customer-focused solutions!
Demonstrate Your Business Insight:In your application, share any experiences where you've understood customer needs and market dynamics. This will show us that you can identify sales opportunities and contribute to revenue growth.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Yokogawa
✨Know Your Customer
Before the interview, dive deep into understanding Rolls-Royce SMR and their projects. Familiarise yourself with their business model, challenges, and recent developments. This will not only impress your interviewers but also help you tailor your responses to show how you can add value.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships in previous roles. Think about specific instances where your communication and interpersonal skills led to positive outcomes. This is crucial for a Key Account Associate role, so make sure to highlight these experiences.
✨Demonstrate Your Sales Acumen
Brush up on consultative sales practices and be ready to discuss how you've identified and qualified sales opportunities in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your ability to drive revenue growth.
✨Be Ready for CRM Discussions
Since familiarity with CRM systems is key, be prepared to talk about your experience with them. Discuss how you've used CRM tools to manage accounts, track opportunities, and maintain data accuracy. This will show that you're organised and detail-oriented, which is essential for this role.
