At a Glance
- Tasks: Be the friendly face of our company while managing admin tasks and supporting events.
- Company: Join Yokogawa, a leader in industrial automation and technology innovation.
- Benefits: Enjoy a competitive salary, career growth, and a supportive work environment.
- Other info: Join a diverse team committed to inclusivity and global collaboration.
- Why this job: Make a real impact by helping shape a sustainable future with cutting-edge technology.
- Qualifications: Previous receptionist or admin experience and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Job Purpose
The role combines front desk reception with administrative support to ensure smooth day to day operations. It involves maintaining a positive and friendly company image by acting as the first line of contact to customers, visitors and vendors in person, online, and via telephone. Whilst also performing other administrative duties such as travel and hotel bookings, arranging meetings and events, organising buffets, preparation of quotations and general administrative duties.
Key Responsibilities
- Greet visitors, clients and contractors in a professional and friendly manner
- Manage the reception area to ensure it is tidy, welcoming and presentable
- Answer, screen and direct incoming calls and emails
- Handle visitor sign in procedures and maintain security protocols
- Provide general information and assistance to visitors and staff
- Help and organise Company events, training sessions or travel arrangements
- Manage 24/7 on call rota for out of hours support ensuring cover is in place
- Handling customer RFQ’s and then prepare and issue quotations for spare parts and training
Skills and Competencies
- Professional, calm and approachable manner
- Excellent time management skills with the ability to multitask
- Exceptional communication and customer service skills
- Proficiency with Microsoft Office
- SAP knowledge (preferred)
- CRM experience (preferred)
- Discretion and respect for confidentiality
Experience & Qualifications
- Previous experience in a receptionist, administrative or customer facing role is essential
- 5 GCSE’s grade 4 or above
- NVQ Level 3 in Business administration (preferred)
Typical Working Conditions
Full time office based role
Receptionist/Administrator in Runcorn employer: Yokogawa Electric Corporation
Yokogawa is an exceptional employer that fosters a dynamic and inclusive work environment in Runcorn, where employees are encouraged to grow and innovate. With a commitment to sustainability and a strong corporate culture centred on respect and collaboration, we offer meaningful career opportunities alongside comprehensive support for personal and professional development. Join us to be part of a global team dedicated to shaping a better future through technology and innovation.
Contact Details:
Yokogawa Electric Corporation Recruitment Team
