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- Tasks: Support key customer accounts and build strong relationships to drive sales.
- Company: Join Yokogawa, a leader in industrial automation and technology.
- Benefits: Competitive salary, flexible hours, generous holiday, and excellent health benefits.
- Other info: Diverse and inclusive culture with great career growth opportunities.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Basic sales support skills and strong communication abilities required.
The predicted salary is between 30000 - 40000 £ per year.
The Key Account Associate supports the management and development of key customer accounts by building strong relationships, identifying sales opportunities, and delivering customer-focused solutions. The role contributes to revenue growth through effective account coordination, pipeline development, and consultative sales practices aligned with Yokogawa’s commercial strategy. A key focus of this role will be supporting a strategic customer, Rolls-Royce SMR (Small Modular Reactors). You will receive structured training to build a strong understanding of this customer’s business, projects, and requirements. A significant portion of your responsibilities will be dedicated to this account, with the opportunity to expand into a broader customer portfolio over time as business needs evolve.
Key Responsibilities
- Account Management
- Support the development and execution of account plans for assigned customers
- Maintain regular contact with customers to strengthen relationships and ensure satisfaction
- Coordinate with internal stakeholders to deliver solutions aligned with customer needs
- Business Development
- Identify and qualify new sales opportunities within existing and prospective accounts
- Build relationships with key decision-makers and influencers
- Support sales activities including customer meetings, presentations, and follow-ups
- Customer Engagement & Solution Selling
- Understand customer needs, challenges, and business drivers through structured engagement
- Assist in developing and presenting tailored value propositions
- Support the sales process from opportunity identification through to closure
- CRM & Pipeline Management
- Maintain accurate and up-to-date records in the CRM system (e.g., Workday)
- Track opportunities, activities, and customer interactions
- Support pipeline reviews and reporting
- Customer Insights
- Gather and share customer feedback to support continuous improvement
- Monitor market trends and competitor activity to identify opportunities
- Compliance & Process Adherence
- Follow Yokogawa policies, sales processes, and compliance requirements
- Ensure data accuracy and adherence to governance standards
- Continuous Development
- Develop product, market, and sales knowledge through ongoing learning
- Participate in training and coaching initiatives
- Key Performance Indicators (KPIs)
- Contribution to sales pipeline and opportunity conversion
- Customer engagement and relationship development
- CRM data quality and activity tracking
- Support to revenue growth within assigned accounts
Core Competencies
- Customer Focus: Builds relationships and delivers customer-oriented solutions
- Business Insight: Understands customer business context and market dynamics
- Collaborates: Works effectively across teams to deliver results
- Manages Complexity: Handles multiple priorities and adapts to changing situations
Required Skills
- Basic account management and sales support capabilities
- Strong communication and interpersonal skills
- Ability to understand customer needs and support solution development
- Planning and organizational skills
- Familiarity with CRM systems
What we promise to offer:
- Competitive salary, level depending on experience, plus incentive package
- Standard working hours are Monday to Thursday 8:30am to 5:00pm, Friday 8:30am to 4:30pm. Flexibility will be required to meet customer and business needs
- Superb benefits including car allowance, company pension contribution up to 12.5% dependent upon criteria, private medical insurance and healthcare scheme, 25 days holiday plus bank holidays with increments based on length of service
Due to the nature of our business, please be advised at the offer of employment stage we will carry out Disclosure and Barring Service (DBS), Education, Employment and Right to Work checks on all candidates. An assessment may be part of the interview process.
Diverse, Equitable & Inclusive culture
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin colour, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
Key Account Associate employer: Yokogawa Electric Corporation
Contact Detail:
Yokogawa Electric Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Associate
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry, especially those who work at Yokogawa or have ties to Rolls-Royce SMR. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its key accounts. Understand their business model, challenges, and how you can contribute to their success. Tailor your responses to show how your skills align with their needs, especially in account management and customer engagement.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience and how it relates to the role of Key Account Associate. Highlight your ability to build relationships and identify sales opportunities. A confident and clear presentation can make a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the position and keep yourself top of mind for the hiring team.
We think you need these skills to ace Key Account Associate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Associate role. Highlight your experience in account management and sales support, and show how you can build strong relationships with customers like Rolls-Royce SMR.
Showcase Your Communication Skills: Since this role requires strong communication and interpersonal skills, give examples of how you've effectively engaged with clients or stakeholders in the past. We want to see how you can deliver customer-focused solutions!
Demonstrate Your Business Insight: Use your application to show that you understand the market dynamics and customer needs. Mention any relevant experiences where you identified sales opportunities or contributed to revenue growth.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Yokogawa Electric Corporation
✨Know Your Customer
Before the interview, dive deep into understanding Rolls-Royce SMR and their projects. Familiarise yourself with their business model, challenges, and recent developments. This will help you demonstrate your customer focus and ability to build strong relationships.
✨Showcase Your Sales Skills
Prepare examples of how you've identified sales opportunities in the past. Think about specific instances where you’ve successfully engaged with key decision-makers and influenced outcomes. This will highlight your consultative sales practices and business insight.
✨Master the CRM Basics
Brush up on your knowledge of CRM systems, especially Workday if possible. Be ready to discuss how you’ve used CRM tools to track opportunities and manage customer interactions effectively. This shows your organisational skills and attention to detail.
✨Emphasise Continuous Learning
Express your enthusiasm for ongoing development and training. Share any relevant courses or learning experiences that have helped you grow in account management or sales. This aligns with the company’s commitment to continuous improvement and shows you're proactive about your career.