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For Companies At a Glance
- Tasks: Monitor and maintain EV charging networks, ensuring reliability and performance.
- Company: Join a global leader in electric vehicle charging solutions.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Why this job: Be part of a sustainable future while developing your skills in a dynamic environment.
- Qualifications: GCSE or Electrical City & Guild qualification with 2 years' relevant experience required.
- Other info: Ideal for proactive team players who thrive in fast-paced settings.
The predicted salary is between 36000 - 60000 £ per year.
We are working with a global CPO to hire an NOC and Field Service Specialist. You'll be responsible for monitoring and conducting maintenance (both preventative and reactive) of the charger network installed base, to ensure customers can trust the reliability of the Charging Network. You will also be responsible for managing and using the UK Assets Database and collaborating with the wider team to develop analytic dashboards and reports to improve performance and reliability.
What you'll need:
- Educated to GCSE standard or Electrical based City & Guild Qualification.
- Must have 2 years of experience in a similar role in the Mechanical & Electrical or EV Industry.
- An understanding of Electrical components used on EV installations.
- Customer service and communication skills, both written and verbal as you will support key client customer meetings and liaise with external contractors.
- Asset management experience and expertise to improve the network performance, using data, dashboards and databases to drive performance improvement and cost reduction.
- Analytical and reporting skills to monitor and improve network performance.
- Process optimization skills.
- Reporting and presentation skills.
- Proactive attitude, with the ability to independently lead projects and implement improvements.
- A builder: someone that enjoys and is challenged by creating processes in a chaotic and unstructured environment.
- A real Team Player.
Field Service Specialist employer: yohrs.co.uk
Contact Detail:
yohrs.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Specialist
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the EV charging industry. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews, showcasing your passion and knowledge.
✨Tip Number 2
Network with professionals in the EV sector, especially those who work in field service roles. Attend industry events or join online forums to connect with others, as personal referrals can significantly boost your chances of landing an interview.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that demonstrate your problem-solving skills and ability to optimise processes. Being able to articulate how you've improved performance in past roles will make you stand out.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you've successfully managed client relationships or resolved issues. This is crucial for the role, and demonstrating your ability to communicate effectively will be key in the selection process.
We think you need these skills to ace Field Service Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Mechanical & Electrical or EV Industry. Emphasise your understanding of electrical components and any asset management experience you have.
Craft a Strong Cover Letter: In your cover letter, demonstrate your customer service and communication skills. Mention specific examples where you've successfully supported client meetings or collaborated with teams to improve performance.
Showcase Analytical Skills: Include examples in your application that showcase your analytical and reporting skills. Discuss how you've used data and dashboards to drive performance improvements in previous roles.
Highlight Process Optimization Experience: If you have experience in process optimisation, make sure to detail this in your application. Explain how you've led projects or implemented improvements in chaotic environments, as this is a key requirement for the role.
How to prepare for a job interview at yohrs.co.uk
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of electrical components used in EV installations. Be prepared to discuss your previous experience in the Mechanical & Electrical or EV industry, as this will demonstrate your technical expertise and suitability for the role.
✨Highlight Your Customer Service Skills
Since you'll be liaising with clients and external contractors, it's crucial to showcase your communication skills. Prepare examples of how you've successfully managed customer relationships and resolved issues in the past.
✨Demonstrate Analytical Abilities
Be ready to discuss your experience with data analysis and reporting. Highlight any specific tools or methods you've used to improve network performance and how you’ve contributed to process optimisation in previous roles.
✨Emphasise Team Collaboration
As a Field Service Specialist, you'll need to work closely with your team. Share examples of how you've collaborated effectively in the past, especially in chaotic environments, to show that you're a true team player who can lead projects independently.
