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- Tasks: Join our team as a Customer Service Administrator, supporting drivers and enhancing customer service.
- Company: Be part of a dynamic company that values teamwork and customer satisfaction.
- Benefits: Enjoy free parking, 28 days holiday, a great pension, and a 25% discount on Very.co.uk items.
- Why this job: This role offers a unique chance to make a real impact in a friendly environment.
- Qualifications: Strong IT and admin skills are essential for this position.
- Other info: Permanent position with opportunities for overtime and career progression.
Role Overview Customer Service Administrator (Preston) £11.69ph 6.30am -11.30am 25 Hours per Week Working Mon – Fri Permanent Benefits: Free On Site Parking Opportunities to progress Overtime always available Uniform provided 28 Days Holiday Entitlement Excellent Pension Programme Staff also receive 25% Discount Benefit of Items on Very.co.uk Applications would need to have strong I.T and Admin skills What you\’ll be doing Behind our iconic fleet, there\’s a talented team of Customer Service Administrators who keep our vehicles, and our whole business, up and running. And you could join them in an administration role with a difference. As a Customer Service Administrator in our friendly service centre team you\’ll work closely with drivers as well as site-based colleagues. You\’ll help support everything from parcel dispatch and return, to handling all sorts of admin activity that will help to raise our levels of customer service higher than ever. When things get busy, you might even find yourself pitching in to help the warehouse teams too. In short, you\’ll be a big part of why our team and customers are happy. What you need to show us Administration skills and experience are important, but it\’s your ability to put y…
Customer Service Administrator (Preston) employer: Yodel Careers
Contact Detail:
Yodel Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator (Preston)
✨Tip Number 1
Familiarize yourself with the specific software and tools commonly used in customer service administration. Highlighting your proficiency in these systems during the interview can set you apart from other candidates.
✨Tip Number 2
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This is crucial since you'll be working closely with drivers and site-based colleagues.
✨Tip Number 3
Prepare to discuss how you handle busy periods and manage multiple tasks simultaneously. Providing concrete examples will show that you can thrive in a fast-paced environment.
✨Tip Number 4
Research the company culture and values, and be ready to explain how your personal values align with them. This will demonstrate your genuine interest in becoming part of the team.
We think you need these skills to ace Customer Service Administrator (Preston)
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to emphasize your strong IT and administration skills in your application. Provide specific examples of how you've used these skills in previous roles.
Tailor Your CV: Customize your CV to reflect the responsibilities mentioned in the job description. Focus on your experience with customer service and any relevant administrative tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are a good fit for the Customer Service Administrator position and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors to ensure a professional presentation.
How to prepare for a job interview at Yodel Careers
✨Showcase Your Admin Skills
Make sure to highlight your previous experience in administration. Be ready to discuss specific tasks you've handled, such as managing schedules, processing orders, or handling customer inquiries.
✨Demonstrate Strong IT Proficiency
Since strong IT skills are essential for this role, prepare to talk about the software and tools you are familiar with. If possible, mention any relevant systems you've used in past jobs that could benefit the team.
✨Emphasize Teamwork and Communication
This role involves working closely with drivers and colleagues. Be prepared to share examples of how you've successfully collaborated with others in a team setting and how you handle communication effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as busy periods or customer complaints. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
