At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences in a fast-paced environment.
- Company: Join YO!, a flagship restaurant known for innovation and guest satisfaction.
- Benefits: Enjoy free food, professional development, and fantastic wellbeing support.
- Other info: Exciting career growth opportunities and a chance to win a trip to Japan!
- Why this job: Be part of a vibrant team and grow your leadership skills while making an impact.
- Qualifications: Natural leader with a passion for people and high standards.
The predicted salary is between 28000 - 35000 £ per year.
About You
We’re excited to be recruiting a standout Deputy Manager to join our newly refurbished YO! Westfield Stratford – now one of our major flagship locations and firmly in the spotlight. This isn’t just another store; it’s a showcase for the future of YO!, setting the standard for innovation, guest experience, and performance across the brand.
You are:
- A natural leader who rolls up their sleeves and leads from the front
- Positive, energetic, and brilliant with people
- Keen to learn, develop, and grow your leadership skills
- Comfortable working at pace in a busy, fast‑moving environment
- Proud of delivering high standards and great guest experiences
- A true team player who enjoys supporting and motivating others
Key Responsibilities
- Help deliver a great guest experience every single shift
- Lead and support the team on the floor during busy services
- Set the tone with energy, pace, and positivity
- Support training and development so your team can grow
- Help the restaurant run smoothly, safely, and efficiently
- Make sure standards stay high and the team feels supported
- Act on guest feedback to improve service and experience
- Support your GM in building a strong, motivated team culture
- Get stuck into day‑to‑day operations and lead by example
- Build your confidence and prepare for your next leadership step
We're proud to offer:
- Fantastic working hours
- Free YO! food – Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO! – We will pay for you to achieve professional qualifications up to Degree level while you work
- Brilliant support services designed to enhance your physical, mental and financial wellbeing, including a private medical health plan and 24/7 Employee Assistance Line
- Discounted gym membership, cinema tickets, dining out and retail offers available via our reward platform
- 50% off your food when you dine with us for you and 3 friends
- Award‑winning sustainability initiatives – we are committed to delivering progress against 9 UN sustainability goals, including 100% of all Salmon sourced from certified sustainable sources, zero use of species classed as MCS “Fish to Avoid”, 1/3rd of our restaurant menu is plant‑led and we are proud members of the Global Tuna Alliance
- Free trip to Japan! – our Annual Awards ceremony celebrates your success with a trip to Japan awarded to winners
- Job security – joining an award‑winning, globally expanding business gives you the opportunity to grow your career alongside us
Deputy Manager in Stratford-upon-Avon employer: Yo
At YO! Westfield Stratford, we pride ourselves on being an exceptional employer that champions innovation and guest experience in a vibrant, fast-paced environment. Our commitment to employee growth is evident through our support for professional qualifications, alongside fantastic benefits such as free meals during shifts, wellness services, and exciting rewards like a trip to Japan for outstanding performance. Join us to be part of a dynamic team culture where your leadership skills can flourish and make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Stratford-upon-Avon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Yo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Yo
Don't be shy about reaching out to Yo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager in Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Yo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Yo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
