At a Glance
- Tasks: Be the face of our restaurant, delivering exceptional customer experiences and promoting our delicious menu.
- Company: Join a globally expanding Japanese restaurant chain known for fresh, authentic food.
- Benefits: Enjoy free meals, professional development, and discounts on gym memberships and dining.
- Other info: Opportunities for career growth and a chance to win a trip to Japan!
- Why this job: Be part of a vibrant team and contribute to a unique dining experience.
- Qualifications: Previous restaurant experience and a positive, can-do attitude.
The predicted salary is between 27600 - 27600 £ per year.
Contract: Full Time
Salary: £13.21 (Heathrow Only)
Contracted Hours: 20
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami.
About You
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
- You will be the face and point of contact for all our customers to see, ensuring their experience is a great one.
- A bubbly disposition with a willingness to go the extra mile for our customers.
- Previous background in a similar restaurant environment.
- Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
- Ensuring you are up to date with product knowledge of all our dishes.
- Promoting our menus to maximise sales opportunities.
- Maintaining a safe environment for all our customers including Health & Safety, Hygiene controls and allergens intolerances.
- You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
- You will have a strong knowledge of all our products to be able to deliver the highest standard of service to the guests.
- You will be on the lookout to upsell to increase sales and drive repeat business.
- You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile.
- You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
- You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
- You will be aware of how you can contribute to the success of your restaurant and its profitability.
- You will be committed to the safety of our Team & Guests within the restaurant.
- You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We're proud to offer:
- Fantastic working hours.
- Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu.
- Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line.
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform.
- 50% off your food every time you dine with us for you and 3 friends.
- Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS 'Fish to Avoid', 1/3 rd of our Restaurant menu is plant-led and we are proud members of the Global Tuna Alliance.
- Free trip to Japan! - our Annual Awards ceremony celebrates your success - with the winners being awarded a trip to Japan.
- Job security - Joining an award-winning, globally expanding business gives you the opportunity to grow your career alongside us.
About us
Come roll with us and be part of something big. Celebrate global success across:
- Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento).
- Our Taiko manufacturing and distribution centre.
- 63 YO! restaurants.
- 3700 locations globally from Hawaii to Aberdeen.
Our Values
- Think like an owner.
- Be passionate.
- Speak openly.
- Move fast, together.
Ready to Roll? Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...
Team Member FoH in Hounslow employer: Yo
At YO!, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates teamwork and personal growth. Located at Heathrow, our team members enjoy fantastic benefits including free meals, professional development opportunities, and a commitment to employee wellbeing through comprehensive support services. Join us in delivering authentic Japanese cuisine while being part of a globally expanding business that values sustainability and rewards your hard work with unique experiences like a trip to Japan.
