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- Tasks: Lead daily operations, motivate the team, and ensure exceptional guest experiences.
- Company: Join a globally expanding restaurant known for authentic Japanese cuisine.
- Benefits: Enjoy free food, professional qualifications, and wellness support.
- Other info: Opportunities for career growth and a chance to win a trip to Japan.
- Why this job: Be part of a vibrant team and celebrate your love for sushi and street food.
- Qualifications: Passion for food, leadership skills, and a positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Contract: Part Time
Salary: £15.21 (Heathrow only)
Contracted Hours: 20
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do: As a Duty Manager, you must share our passion for Sushi and Japanese Street food and be a pro with our menu. You're the ultimate team motivator – bringing energy, encouragement, and a positive vibe that lifts everyone around you. You’ve got a sharp eye for detail and are passionate about delivering top-quality food and exceptional guest experiences. With your friendly personality and proactive mindset, you make guests and teammates feel instantly at ease. A dependable team player, you're always ready to roll up your sleeves and support wherever you're needed.
As the Duty Manager you will be responsible for the day-to-day operations of our ‘Grab n Perch’. Working alongside the Multi Site manager and team to ensure we deliver a seamless customer experience across each & every shift through great authentic service and producing our mouth-watering dishes. You will oversee operational efficiency and service standards, checking orders and ensuring all our products are always available. You will lead consistent standards and support your manager to analyse profit performance. You will constantly drive standards and hospitality, leading and challenging Team Members to achieve the highest levels of service. You support the management team to create an engaged team through a culture of teamwork and support. You will support with Team Members training, in a supportive and motivating manner ensuring that successful performance is reinforced, and constructive feedback is provided. Promote a safe and healthy working environment by being a 'safety-minded leader' who leads by example in reporting any food and safety issues and deficiencies in the Restaurant. You will be expected to achieve a level of service through the constant monitoring of our established brand standards. Support and cover an emergency shift when necessary.
We're proud to offer:
- Fantastic working hours
- Free YO! food – What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO! – we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform
- 50% off your food every time you dine with us for you and 3 friends
- Award-winning sustainability initiatives – We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS 'Fish to Avoid', 1/3rd of our Restaurant menu is plant-led and we are proud member of the Global Tuna Alliance
- Free trip to Japan! – our Annual Awards ceremony celebrates your success – with the winners being awarded a trip to Japan
- Job security – Joining an award-winning, globally expanding business gives you the opportunity to grow your career alongside us
About us
Come roll with us and be part of something big. Celebrate global success across: Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento), Our Taiko manufacturing and distribution centre, 63 YO! restaurants, 3700 locations globally From Hawaii to Aberdeen.
Our Values: Own it, Care About It, Make it Exceptional, Win Together.
Ready to Roll? Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...
Duty Manager in Hounslow employer: Yo
Contact Detail:
Yo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Hounslow
✨Tip Number 1
Get to know the company inside out! Research their menu, values, and culture. When you walk into that interview, show them you’re not just another candidate – you’re genuinely excited about their food and what they stand for.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances of landing that Duty Manager role.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions and think about how your experience aligns with their needs. Role-play with a friend or in front of the mirror to build your confidence and nail that interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your passion for their delicious sushi and street food!
We think you need these skills to ace Duty Manager in Hounslow
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for sushi and Japanese street food shine through! We want to see that you’re not just looking for a job, but that you genuinely care about the food we serve and the experiences we create.
Be Yourself: We’re all about bringing positive vibes to our team, so don’t be afraid to show your personality in your application. Share your unique experiences and how they’ve shaped you into the team motivator we’re looking for!
Highlight Your Team Spirit: As a Duty Manager, teamwork is key! Make sure to mention any past experiences where you’ve successfully worked with others to achieve a common goal. We love seeing how you can lift up your teammates and create a supportive environment.
Apply Through Our Website: Ready to roll? The best way to apply is through our website! It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture there!
How to prepare for a job interview at Yo
✨Know Your Menu Inside Out
As a Duty Manager, you'll need to be a pro with the menu. Make sure you familiarise yourself with all the dishes, especially the sushi and street food offerings. This will not only impress your interviewers but also show your genuine passion for the food.
✨Showcase Your Leadership Skills
During the interview, highlight your experience in motivating and leading teams. Share specific examples of how you've encouraged team members in the past, as this role requires a strong team motivator who can create a positive atmosphere.
✨Demonstrate Your Attention to Detail
The role involves overseeing operational efficiency and service standards. Be prepared to discuss how you've maintained high standards in previous positions, and provide examples of how you've ensured quality and consistency in service.
✨Emphasise Your Customer Service Passion
Exceptional guest experiences are at the heart of this role. Be ready to talk about your approach to customer service and share stories that illustrate your friendly personality and proactive mindset in making guests feel welcome.